Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

rahulprashant AdsenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2019 at 3:26pm   38 Most recent comment from PenciDesign:Hi @NILESHCHIKANE8,Please create a new ticket and our support team will check it help you. Please don't put the reply to ticket of another people because they will get notice email from your repl ... knockers mobile search button enlarges view when close button clickedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2019 at 4:18am   2 Most recent comment from PenciDesign:Hi, That's auto-zoom to input for all IOS devices. You can disable that feature by replace this code to this code: Best Regards, PenciDesign Tajda Sign-up Form FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2019 at 4:16am   2 Most recent comment from PenciDesign:Hi,Please go to Dashboard > Mailchimp SignUp Form > Form > and remove 'required' text on the input "Name" and save it & check again.Check this image: http://prntscr.com/ocwxqaBest Regards, ... jimhedd FaviconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2019 at 4:13am   2 Most recent comment from PenciDesign:Hi,I just checked your site and I see your favicon can't load because it still load via http:// - not https://I've tried download your favicon, change the file name and re-upload it and it s ... sfranke1 Different Blog Page TemplateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2019 at 3:23am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.1/ With exclude some categories in the latest posts on homepage - this theme already supports it, you don't need to use a plugin to do that. Please deactivate ... bollywoodreviws Website blocked due to PUPClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 10, 2019 at 2:21am   2 Most recent comment from Penci Design:Hi, it appears the site being blocked is related to an adware browser plugin/extension in your Chrome web browser.  You may find the information in this support guide to be helpful, and if not, th ... CalculatedTraveller WPBakery Soledad Featured boxes issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2019 at 5:14pm   3 Most recent comment from CalculatedTraveller:Thank you - I recreated the page as you suggested and now it is displaying correctly and I added the CSS and all is fixed. connectingdotsasia full size of image is not visible in slider or featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2019 at 4:33pm   2 Most recent comment from PenciDesign:Hi, Of course we need to crop the images to make sure all your images on the slider display good - we can't display images with origin size because it will make all the sliders look messed up. Be ... schyseth AMP QuestionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2019 at 7:31am   4 Most recent comment from PenciDesign:Hi,No we can't know about this because we don't develop that AMP plugin, so we can't know how it bug.Best Regards,PenciDesign rovinvazirani Reduce size of Featured ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2019 at 3:36am   2 Most recent comment from PenciDesign:Hi,Please add more this code to Customize > Custom CSS to do that: .container.container-single.hentry{ max-width: 780px; }Best Regards,PenciDesign seb-imusic Custom h1,h2,h3 etcClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2019 at 2:49am   2 Most recent comment from PenciDesign:Hi,The heading titles from the theme will follow the font you've selected via Customize > General Options > Font for Heading Titles.Best Regards,PenciDesign infomaxbrasil Demo import not work fineClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 9, 2019 at 1:44am   2 Most recent comment from Penci Design:Hi, Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you. Best ... dillonwalsh Use Block Style on Different ElementClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 8, 2019 at 6:20pm   3 Most recent comment from dillonwalsh:Yes, that's it! Thank you!! afriadirosdi incomplete installedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2019 at 2:22pm   4 Most recent comment from PenciDesign:Hi,Seem your site has a plugin required with your old theme and that plugin can't work if you install another theme.Please go to Plugins > All Plugins > and deactivate all plugins required with y ... Adrianne Mobile Issue - GoogleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2019 at 3:23pm   2 Most recent comment from PenciDesign:Hi, For mobile friendly & content wider than screen issues: as you can see on the image you sent, the google can't load your site. You should wait for google update it because I can access to you ...