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Public Tickets

CalculatedTraveller Social Pug AMP not displaying correctlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 11, 2019 at 12:58pm   5 Most recent comment from CalculatedTraveller:Thank you so much! That worked well. I'm now using the Penci Amp builtin share buttons instead.I really appreciate your willingness to help. Great support! nitzan19 RTL problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 11, 2019 at 3:28am   3 Most recent comment from PenciDesign:Hi,1/ Please set background for header via Customize > Colors for Header > Header Background Image.2/ Please change align for it via Customize > Colors for Homepage > Homepage Heading Latest Posts Ti ... sshome Bbock is not displaying in home pageeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 10, 2019 at 2:14pm   5 Most recent comment from Penci Design:Hi,It seens that tag error on  your config. I remove it help you.http://prntscr.com/nmuix6 Please check it again.Best Regards,PenciDesign sshome Edit The FooterClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 10, 2019 at 2:06pm   2 Most recent comment from Penci Design:Hi,Please  go to Dashboad > Appearance > Widgets then remove widget on  footer 1, footer 2, footer 3, footer 4 sidebar as screenshot  http://prntscr.com/nmufmeBest Regards,PenciDesign sshome About Post In a News WebsiteClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 10, 2019 at 2:02pm   4 Most recent comment from Penci Design:Hi,Please send me your post not apply custom by Customize and send me your website management information ( admin url site, username and password ). I will check it help you.Best Regards,PenciDesign tajmahal222 Child Theme Error Not ChangingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 10, 2019 at 2:31am   2 Most recent comment from PenciDesign:Hi,You can check this guide here to know how to change the demo style:http://soledad.pencidesign.com/soledad-document/#import3 - on "How to change your site to another demo style?"Best Regards,PenciD ... Susana65 Slider RevolutionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2019 at 4:24pm   3 Most recent comment from PenciDesign:Hi,Seem that's issues come from Slider Revolution itself. You can see here:https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments?page=933#comment_21097714Thos ... beforeikickittravel Uploaded Soledad incorrectlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2019 at 4:17pm   10 Most recent comment from PenciDesign:Hi,Please go to Appearance > Menus > and use "Custom Link" to create a home menu item.Check this image: http://prntscr.com/nmhb19on URL, fill:    http://beforeikickittravel.comBest Regards,PenciD ... nitzan19 cant disable instagram footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2019 at 4:15pm   2 Most recent comment from PenciDesign:Hi,To remove footer instagram, please go to Appearance > Widgets > on sidebar "Footer Instagram" > remove widget "Instagram Slider Widget" inside that sidebar.For change order/edit widgets inside side ... Gracien The website serious problemClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 9, 2019 at 2:41pm   2 Most recent comment from Penci Design:Hi, I checked on your site . It seems that you use Redirection on your website and i saw redirection_404 on your database is 1.8 G ( http://prntscr.com/nmg4i0 ) Please contact with author of plugi ... CEDRIC VIDEO CATEGORYClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2019 at 7:34am   2 Most recent comment from PenciDesign:Hi,That website use a static page and set it's homepage.You can do that by use WPBakery Page Builder to config your homepage.Check this guide to know how to get WPBakery Page Builder.And check th ... bolbic tags are not displayed on postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2019 at 2:49am   2 Most recent comment from PenciDesign:Hi,With most of the WordPress theme - the tags will be display at the end of posts content. And our theme display it like that also - you can see it here:http://prntscr.com/nm9d8xBest Regards,PenciDes ... Squeakerfish iconsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2019 at 2:41am   3 Most recent comment from PenciDesign:Hi,Please try install plugin Really Simple SSL to fixed that issue.Best Regards,PenciDesign vayaruta Remove logo from postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2019 at 2:38am   4 Most recent comment from PenciDesign:Hi,1/ Please add more this code to Customize > Custom CSS to display logo on the homepage only: #logo{ display: none; } body.home #logo{ display: block; }2/ Can you tell me where do you want to put t ... TheDomainBaron my pennews themeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 9, 2019 at 2:08am   6 Most recent comment from Penci Design:Hi,Sorry for carelessness.I only deactivate RSS plugin and i saw error on your site. Please send me your FTP account ( FTP host, FTP username, FTP password ) or your hosting account. I will fix it.Be ...