Public Tickets
Rico1780
Background ADSClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 9, 2019 at 1:44am
4
Most recent comment from Penci Design:Hi,Unfortunately, cureently, this theme doesn't support the feature.Best Regards,PenciDesign
ccatherine
Mixed contentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 8, 2019 at 8:37pm
3
Most recent comment from ccatherine:Thank you for your response. Your reply fixed the issue.
happy harris
loading picturesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 8, 2019 at 3:27pm
2
Most recent comment from PenciDesign:Hi,
This issue caused by you've enable lazyload images from Jetpack or WP Rocket Plugin or use a plugin to create lazyload images.Let's find and deactivate it.This theme already supports for ...
MrOli3000
404 error on demo import - Using WAY 2Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 8, 2019 at 3:22pm
2
Most recent comment from PenciDesign:Hi,Strange, please try:1/ Deactivate all plugins and try it again.2/ Increase the memory limit for your hosting by do following this guide:https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory- ...
Cabkaye
Add mangmentClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 7, 2019 at 6:45am
2
Most recent comment from Penci Design:Hi,Please go to Customize > Archive, Category, Blog, Tag, Search Pages Options then go to "IN-FEED ADS SETTING" box then insert In-feed Ad Code as screenshot http://prntscr.com/nlea1gBest REgards,P ...
redorange
Popular Posts functionalityClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 7, 2019 at 6:33am
4
Most recent comment from Penci Design:Hi,Don't worry about the issue.I checked on your site. Popular Posts in once month work fine. Logic of "Popular Posts in once month". when you choose order by Popular Posts in once month.The bl ...
San
Search Bar IssueClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 7, 2019 at 5:54am
2
Most recent comment from Penci Design:Hi,I checked on your site and i saw search work fine.Please check video attachement If it dosen't work on your phone, please send me your video for the issue. I will check it help you.Best R ...
beastmaster_photography
Image Optimization for Photography BlogClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 7, 2019 at 3:23am
2
Most recent comment from PenciDesign:Hi,Thank you for loving our theme.1/ Yeah, of course - all premium WordPress theme has this feature. We need to crop images to make sure it will display fit for all spaces on your site. Most of custom ...
cleanketolifestyle
Penci Slider 2Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 7, 2019 at 3:14am
4
Most recent comment from PenciDesign:Hi,For mobile, you can add more this code:
@media only screen and (min-width: 1169px) {
.pencislider-container .pencislider-content .pencislider-title span{ font-size: 24px; background: rgba( 255, 143 ...
justintravel
the subpage layoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 7, 2019 at 3:07am
2
Most recent comment from PenciDesign:Hi,You can change layout for it via Customize > General Options > Category, Tags, Search, Archive Layout > select "Grid Posts"Best Regards,PenciDesign
akash4435
Show the slider dots on mobile devicesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 7, 2019 at 3:06am
2
Most recent comment from PenciDesign:Hi,Unfortunately, this theme doesn't support this feature. You need to modify javascript to do that and we don't support for requirements like this.Best Regards,PenciDesign
dillonwalsh
Spacing Off After NavigationClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 6, 2019 at 2:34pm
4
Most recent comment from Penci Design:Hi,Please send me your video for the issue and i re-check your site on Safari .Best Regards,PenciDesign
Squeakerfish
Recent PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2019 at 2:33am
2
Most recent comment from PenciDesign:Hi,That's a great idea Thank you for your suggestion. We will add more this feature in the next update version of Soledad. Please wait for itBest Regards,PenciDesign
akash4435
Increase font size of Post titleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2019 at 2:27am
8
Most recent comment from PenciDesign:Hi @valentinesdayx2,Please create a new ticket. Don't put the reply to tickets of another peoples because they will get notice from your comment.
Best Regards,PenciDesign
akash4435
Change word countClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2019 at 2:26am
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature for Featured Categories.Best Regards,PenciDesign