Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

thibltlefebvre Remove Similar PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2019 at 8:46am   2 Most recent comment from PenciDesign:Hi,That's related posts from Jetpack plugin - let's remove from setting of Jetpack.Best Regards,PenciDesign schyseth Inserting Short CodeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2019 at 7:18am   3 Most recent comment from PenciDesign:Hi,Please go to Posts > Categories > edit category "Experiences" > on "Category Description" > add the shortcode there.Best Regards,PenciDesign craypen peng soledad about me widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2019 at 3:45am   5 Most recent comment from craypen peng:thank you Rebecca Du Featured Image Not AppearingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2019 at 3:36am   4 Most recent comment from PenciDesign:Hi,I'm sure the theme working fine with Social Warfare plugin. Because I see too much other customers use our theme still use the theme with that plugin without any issue.Please make sure:1/ You ... Valhalleim Advise for creating a unique pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2019 at 4:27pm   2 Most recent comment from PenciDesign:Hi,I think you can use Featured Boxes to create that page.Please install plugin WPBakery Page Builder - check this guide to know how to get it.After that, create a page and select Template for this pa ... DS50ePiu Chance to add a specific excerpt lenght for every single magazine-style and Custom Aspect Ratio setted to 2:1 instead of 3:2Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2019 at 4:19pm   2 Most recent comment from PenciDesign:Hi,1/ Unfortunately, currently this theme doesn't support this feature.2/ To do that, please do following steps:a) Edit the code like on this image.b) Add more this code to Customize > Custom CSS ... PaulaDe Can't change site widthClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 17, 2019 at 2:47pm   5 Most recent comment from Penci Design:Hi,Please tell me about container width you want use on your site and send me your website management information ( admin url site, username , password ). I will check it help you.Best Regards,PenciD ... Jack Featured Slider Not Showing UpClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 17, 2019 at 2:44pm   10 Most recent comment from Penci Design:Hi, Please send me your website management information ( admin url site, username and password ). I will check it help you. Best Regads, PenciDesign Vibz91 Background instagram sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2019 at 8:52am   2 Most recent comment from PenciDesign:Hi,Can you show me a screenshot about "background of my instagram slider" as you said?I don't clearly about where is that background.Best Regards,PenciDesign Stefano995 Site editingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2019 at 4:17am   12 Most recent comment from PenciDesign:Hi,That's not social sharing from our theme - that's social sharing from Jetpack plugin. It's not social sharing from our themeAnd please use English because we don't know other la ... justintravel sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2019 at 3:41pm   12 Most recent comment from PenciDesign:Please give it a try firstBest Regards,PenciDesign bumendes remove header background imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2019 at 3:41pm   2 Most recent comment from PenciDesign:Hi,Yeah, of course you can.Please go to Customize > Colors for Header > on "Header Background Image" > select any image on your media library and remove it after that & publish it. The background imag ... nitipoom move idClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2019 at 3:25pm   2 Most recent comment from PenciDesign:Yeah, it will work. Best Regards,PenciDesign ma7mod7osam Husam Header and Footer RTL not workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2019 at 3:24pm   8 Most recent comment from PenciDesign:Hi,I can see it work fine: http://prntscr.com/o2jxjkCan you tell me what's wrong here?Best Regards,PenciDesign fabibani Importing ContentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2019 at 3:23pm   2 Most recent comment from PenciDesign:Hi,I can see you've imported magazine style. Is it ok now?Best Regards,PenciDesign