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Public Tickets

sshome Error While Adding the Category Name In A Content BlockClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 23, 2019 at 1:56am   2 Most recent comment from Penci Design:Hi,Please send me  your screenshot and video you config penci blockthen send me your website management information ( admin url site, username and password ).I will check it help you.Best Regards,Pe ... aldemifr AMP sliderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 22, 2019 at 2:29pm   3 Most recent comment from aldemifr:I understand.This would be very good,Because the theme is very good and super light!Thank you very much and have a great week for you.:) miki31-7 Navigation menu appears twiceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2019 at 7:55am   2 Most recent comment from PenciDesign:Hi,Yeah, one is your main navigation - one is your vertical mobile nav: http://prntscr.com/nf5nbjWe need to create 2 menus to make that vertical mobile nav. It's easy to customers can access to ... celine0 Structure problem on my siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2019 at 7:36am   2 Most recent comment from PenciDesign:Hi,You should validate your site via https://search.google.com/structured-data/testing-tool?hl=enAll other SEO testing sites is unreliableBest Regards,PenciDesign aldemifr Social and other broken iconsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 21, 2019 at 12:18pm   7 Most recent comment from aldemifr:that's right. Perfect!You are Super Efficient!this theme is very feature rich! One more time, thank you very much!!!!!!!!!:) frogboy93117 single post gallery lightboxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2019 at 5:01pm   2 Most recent comment from PenciDesign:Hi,Have you use gallery element from new editor of Wordpress? If right - yeah, that's normal because lighbox doesn't support to display on gallery element from new editor of Wordpress.Please ... sshome Edit Category,tags and upload newsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 20, 2019 at 2:28pm   2 Most recent comment from Penci Design:Hi,Please go to Customize > Archive, Category, Blog, Tag, Search Pages Options then change any option you want.If it doesn't work,  let's send me your website managment information ( admin ... nortegran import example dataClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 20, 2019 at 2:25pm   6 Most recent comment from Penci Design:Hi,you can  use Backup Plugins to do that.Please check this guide https://www.isitwp.com/best-wordpress-backup-plugins-compared/Best Regards,PenciDesign 1215daytrading featured image for posts not displaying full pictureClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2019 at 3:56am   2 Most recent comment from PenciDesign:Hi,Yeah, we need to crop the images to make sure it appears good for all layouts. If you don't want to get your featured images crop - you can use Masonry Layout ( select it via Customize > Gener ... miki31-7 Soledad and Yoast Schema markup conflictClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2019 at 2:40am   2 Most recent comment from PenciDesign:Hi,We will check it and will have fit solution for this issue.Please wait for it.Best Regards,PenciDesign ProCoder2025 Yoast SEO problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2019 at 7:26pm   3 Most recent comment from ProCoder2025:Hello,oh yes, i have deactivate all plugins and this is doesn´t work. But I forgot to test with another theme on the same website. Yoast SEO works on another website. The problem also exists with ... globerovers Website title and descriptionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2019 at 4:35pm   2 Most recent comment from PenciDesign:Hi,Please install plugin Yoast SEO and go to Dashboard > SEO > Search Appearance > and change it.Best Regards,PenciDesign igormanaue ImagesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 19, 2019 at 10:57am   2 Most recent comment from Penci Design:Hi,I recommend you use featured image with width about 1170pxBest Regards,PenciDesign codigoprensa Change author styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2019 at 8:23am   2 Most recent comment from PenciDesign:Hi, Please add more this code to Customize > Custom CSS to do that: .header-standard .author-post span a{ font-style: italic; } Best Regards, PenciDesign codigoprensa Problems with the mobile slideClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2019 at 8:21am   2 Most recent comment from PenciDesign:Hi,If you want to do that, please add more this code to Customize > Custom CSS: @media only screen and (max-width: 767px){ .penci-slide-overlay .penci-mag-featured-content .feat-text { text-align: lef ...