Public Tickets
tryambak
ActivationClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 4:54pm
3
Most recent comment from Penci Design:Hi,Please go to Dashboad > PenNews > Active theme and insert your envato code as screenshot http://prntscr.com/n12vzqAfter you finalize and transport to the main, please remove PenNews theme ...
arunung
Where to put the scripts?Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 4:37pm
2
Most recent comment from Penci Design:Hi,Please go to Customize > Logo and Header Options then scrolldown and add script to "Add Custom Code Inside tag" option as screenshot http://prntscr.com/n12npyBest Regards,PenciDesign
bart007
Padding and block alignment issueClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 4:27pm
4
Most recent comment from Penci Design:Hi,It seems that you use about us block and you only show it on mobile.Please add about us block to sidebar right as screenshot http://prntscr.com/n12ise.Best Regards,PenciDesign
miki31-7
Cookie policy disappear on scrollClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2019 at 9:29am
4
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support features like that for cookie popup.If your country doesn't required for cookie policy, you can disable itBest Regards,PenciDesign
tryambak
PLUGIN MISSINGClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 8:57am
5
Most recent comment from tryambak:Thanks so much. Issue resolved. The installation is done form an external source. That's what I was wondering about.
soledaduser
font style and sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2019 at 8:56am
3
Most recent comment from soledaduser:Thanks I'll add an image!
alisinwonderland
Demo Data - PagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2019 at 7:56am
2
Most recent comment from PenciDesign:Hi,
Sorry for late reply. I don't know why I can't get notice about your ticket.You can keep it to see how to create elements like on that pages or remove it if you wantIt doesn’t affect a ...
sarakyrkko
Replace Soledad's navigationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2019 at 7:45am
2
Most recent comment from PenciDesign:Hi,Sorry for late reply. I don't know why I can't get notice about your ticket.Please try add more this code to Customize > Custom CSS to hide mobile navigation from the theme itself and us ...
miki31-7
Thumbnail regeneration questionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2019 at 7:39am
2
Most recent comment from PenciDesign:Hi,You need to do that process after activated Soledad themeNo worries, because this step just make your site load faster. Doesn't affect anything else to your site.Best Regards,PenciDesign
ClaireShaban
Featured Images not displayingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2019 at 7:32am
3
Most recent comment from ClaireShaban:Thanks so much!
Fjura
Export customized dataClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2019 at 6:15am
9
Most recent comment from Fjura:thank you!
quayso
Video Post Format not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2019 at 3:52am
3
Most recent comment from quayso:Thanks for responding! That fixed it!Glad it was something simple :)
Ivan
LicenseClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 2:50am
2
Most recent comment from PenciDesign:Hi,Yeah, if that's 2 different sites - you still need 2 licenses for itThat's license policy for all items on Envato MarketBest Regards,PenciDesign
jeevjun
Penci block which support featured and non featured image postsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 2:25am
4
Most recent comment from Penci Design:Hi,Please go to Customize > Addtional CSS then add custom css
.penci-image-holder[style*='no-thumb']:before { padding-top: 0 !important;}I recommend you use image default and add al ...
biobasedworld
Scheduled posts not publishing in WordPressClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 1:41am
2
Most recent comment from Penci Design:Hi,
Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.
If it doesn' ...