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Public Tickets

hunkarperk WPBakeryClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 23, 2018 at 4:00pm   2 Most recent comment from Penci Design:Hi,1/ Please try deactivate all plugins ( except plugins come from the theme and try it again  ) - If it work, let's enable each plugin to check what's plugin caused this issue.2/ If It not work with ... BertineTravels Remove "Soledad" from Site Header?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2018 at 1:42pm   2 Most recent comment from PenciDesign:Hi,That's logo and it's an image. You can replace it to your logo by upload your logo image via Customize > Logo and Header Options > "Upload Logo" & "Logo for Vertical Mobile Nav"Best Regards,PenciDe ... rhysmckay Laggy/Slow Post EditorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2018 at 1:04pm   4 Most recent comment from PenciDesign:Hi,Gutenberg has been integrated to Wordpress 5.0.. That's why Wordpress tell with all customers tested with Gutenberg before Wordpress 5.0 released..Anyway, our developers looking close on this issu ... Shiny video widget not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2018 at 12:57pm   7 Most recent comment from PenciDesign:Hi,Strange, I just tested with another account and I see it working fine.Can you try it again?Best Regards,PenciDesign shaanchopra Trending and top menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2018 at 12:56pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature.It's not good when display it together.. So, we don't support it.We will consider to add more this feature in the future updates.Bes ... StudioKiwiMedia WordPress Directory: PenNews Design Wordpress Theme -Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 23, 2018 at 11:40am   1 Most recent comment from StudioKiwiMedia:... Josh Single Post SidebarClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 23, 2018 at 6:36am   4 Most recent comment from Penci Design:Hi,Markup of content post change  markup all single post as screenshot  http://prntscr.com/lybrwdGutenberg still has many problems ( http://prntscr.com/lyjei6 ). If you have trouble using with gu ... 4v How to choose Soledad SEO magazine?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2018 at 4:20pm   4 Most recent comment from PenciDesign:Hi,Do you mean you do using another theme? If right, let's activate Soledad and do like I said. It doesn't affect to your another theme.Best Regards,PenciDesign amdresser Width on MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2018 at 4:19pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: @media only screen and (max-width: 767px){ .container, .featured-area.style-1, .featured-carousel.style-2 .item img, .featured- ... mrdzen Soledad bug for text block settingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2018 at 4:10pm   2 Most recent comment from PenciDesign:Hi,Yeah, thank you for report for this issue.I will noted it and send it for our developers to fixed it in next update.Best Regards,PenciDesign salonsuccessstrategies Slow LoadClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 22, 2018 at 5:14am   3 Most recent comment from Penci Design:Hi,If it doesn't work, let's send me: - Your admin url - Your admin account ( username and password  )In a private reply. And we will take it a look on this help you. Best Regards, PenciDesign ryanmcbay Gallery in Single PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2018 at 3:31am   4 Most recent comment from PenciDesign:Hi,Do you mean about "Homepage Featured Boxes" or "Featured Slider"?If it's Homepage Featured Boxes - you can put any link for any box as you want.You just need go to Customize > Homepage Options > o ... Rebecca Du Mobile load time is slowClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2018 at 3:17am   2 Most recent comment from PenciDesign:Hi, Yeah, the issue caused by recently Google just updated rules for google page speed insights. On mobile, it requirements too much things about "Reduce server response times (TTFB)" and requirements ... Martynaschmeckt page speed on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2018 at 3:14am   2 Most recent comment from PenciDesign:Hi, Yeah, the issue caused by recently Google just updated rules for google page speed insights. On mobile, it requirements too much things about "Reduce server response times (TTFB)" and requirements ... hopesfrenzy Changed to 2 Columns?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2018 at 5:47pm   3 Most recent comment from hopesfrenzy:No - it was 2 columns and it was supposed to be 3 columns. However, looking at it today, it has fixed itself.Very odd!! We can close the ticket.