Public Tickets
claparcam
Menu ERRORClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2018 at 3:05pm
2
Most recent comment from PenciDesign:Hi,This issue caused by your settings is wrong.Please go to Appearance > Menus > on menu item "Inicio" > remove all child menu items of this menu item.Best Regards,PenciDesign
blackeaglemedia
Popular posts widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2018 at 3:04pm
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support display popular posts in 24hours.. It will make the server must handle a lot.. That's why we don't do thatBest Regards,PenciDesign
0gadget
Theme Updates & Virus found during updates downloadClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 20, 2018 at 3:00pm
2
Most recent comment from PenciDesign:Hi,That's wrong message from Antivirus.All that files from plugins: Ninja Popup & Ultimate Addons for WPBakery Page Builder plugins.As I asked author of that plugins before & Envato - they can confi ...
Annikavb
favicon and smaller pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2018 at 2:56pm
7
Most recent comment from PenciDesign:Hi,That's not featured box - that's featured slider.Please go to edit this page: https://alongwithannika.com/over-along-with-annika/ > scroll down and on "Select Featured Slider/Featured Video to Di ...
swest1016
Grtid Not EvenClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2018 at 2:52pm
6
Most recent comment from PenciDesign:Glad when your issues solved
If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor
Thank you so much in advance and ...
GosiaBar
homepage featured boxesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2018 at 2:52pm
2
Most recent comment from PenciDesign:Hi,You can go to Customize > Homepage Options > and add your images, text and URL ( include http:// or https:// on the URL ) for "Featured Boxes". This theme supports you can add 8 featured boxes o ...
Fjura
Comment sectionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2018 at 2:37pm
8
Most recent comment from Fjura:Got it working, thank you!
barcalex
Recipe Rich PinClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2018 at 10:29am
8
Most recent comment from PenciDesign:Hi,Please send me your admin url and admin account ( username and password ) - in a private reply - I will help you remove it from Print screen.Best Regards,PenciDesign
Amanda
Google+ share buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2018 at 3:34am
2
Most recent comment from PenciDesign:Hi,Please check option for it via Customize > General OptionsBest Regards,PenciDesign
sparxino
Mobile website slowClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2018 at 3:28am
2
Most recent comment from PenciDesign:Hi,Thank you for loving our theme.The issue caused by recently Google just updated rules for google page speed insights. On mobile, it requirements too much things about "Reduce server response times ...
Annikavb
Picture when sharing websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2018 at 3:11am
2
Most recent comment from PenciDesign:Hi,You can install plugin Yoast SEO and make the settings via Dashboard > SEO > Social > click on "Facebook" & "Twitter" tab.After that, wait some days for social media can update your site.Best Rega ...
travelwc
Template settingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2018 at 3:04am
2
Most recent comment from PenciDesign:Hi,Please go to Dashboard > Settings > Reading > and make sure your config look like this imageBest Regards,PenciDesign
San
yoast seo glue ampClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 20, 2018 at 2:15am
4
Most recent comment from Penci Design:Hi,Yeah, I will add more new this feature in the future updates. We are working on some features and fix somes issue. We will try to release the new version as soon as possible. Please waiting ...
San
Iframes in AMP PagesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 19, 2018 at 3:14pm
4
Most recent comment from Penci Design:Hi,Yeah, you can use your sample above iframe code.Don't worry about this issue. Penci AMP plugin auto convert iframe to amp iframe .Best Regards,PenciDesign
ollygaspar
How To Change "Latest from My Journal" HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 19, 2018 at 4:41am
2
Most recent comment from PenciDesign:Hi,Please change it via Customize > Homepage Options > Heading Latest Post for Homepage.Best Regards,PenciDesign