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Public Tickets

PaulmichaelNZ theme malfunctionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 14, 2018 at 2:57am   2 Most recent comment from PenciDesign:Hi,This issue caused by your hosting has been auto modified the file:   fonts.php  from directory:  soledad/inc/fonts/fonts.php   to another file. This caused the issue.Please contact with your ... Hazardluxian Translating Penci ReviewsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 14, 2018 at 2:45am   2 Most recent comment from Penci Design:Hi,Please go to Customize > Posts Review Options  then scrolldown to Custom "The Goods" text option and Custom "The Bads" text option as screenshot http://prntscr.com/luqhkdBest Regards,PenciDesig ... neurat Caption featured image on topClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2018 at 4:01pm   7 Most recent comment from neurat:This works! Thank you very much!Cheers! usernameMi WP 5.0 and TinyMCE loading errorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 13, 2018 at 3:10pm   3 Most recent comment from Penci Design:Hi,Thank you for your all feed back.We will check theme with bbpress and buddypress.Best Regards,PenciDesign Mehedi ERRORClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 13, 2018 at 3:02pm   4 Most recent comment from Penci Design:Hi,We release version 6.4 compatable with wordpress 5.0.1 on this afternoon.Please update PenNews theme and plugin come from theme.Please checkthis guide to know how to update PenNews theme.If have st ... Melanie banner lengthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2018 at 8:54am   4 Most recent comment from PenciDesign:Hi,Yeah, the maximum width you can use there is 1170px.If you want to limit the width, you can set a max width for your logo via Customize > Logo and Header Options > Set A Max Width for LogoBest Rega ... vanessakreinhart Customizing Soledad "Simple Blog"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2018 at 5:44am   3 Most recent comment from vanessakreinhart:Hi!Thank you for the documentation/link! I somehow missed that and it is very helpful! You can close this ticket! Thanks again! :) Laura Tags colorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2018 at 3:06am   2 Most recent comment from PenciDesign:Hi,1/ Please check options for it via Customize > Colors for Other Layout Options2/ Please change it via Dashboard > MailChimp for WP > Form - check this image: http://prntscr.com/lua4iwBest Regards ... Domalis Panagiotis Slider with category postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2018 at 2:10pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this features. We will consider to add more this feature in the future updates.Best Regards,PenciDesign Mukut Rajbongshi Miss post publishedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2018 at 2:09pm   2 Most recent comment from PenciDesign:Hi,Seem you have a plugin caused this issue.Please try deactivate all plugins and check it again. After it work, let's enable each plugin to check what's plugin caused this issue.Best Regards,PenciDes ... TheNotebookMarket Social media iconsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2018 at 8:17am   6 Most recent comment from PenciDesign:Hi,I really don't know I rude where? Can you tell me where I rude?Because as you said, you mean that - if you need any plugin - the theme need to supports for all that plugins? No - that's impossible ... etjallings Slow site on dockerClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 12, 2018 at 6:06am   11 Most recent comment from Penci Design:Hi,My email is [email protected] Regards,PenciDesign maunzi5 Babcock Social Media in the footer of the portfolio pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2018 at 2:58am   15 Most recent comment from PenciDesign:Hi,The guide can apply for your version 3.1 - so, let's do following that guide.If you do using child theme, let's update parent theme only. After updated parent theme - let's activate again the child ... nboether Newsletter header block sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2018 at 2:48am   2 Most recent comment from PenciDesign:Hi,I don't clearly about what do you want to change there.. Can you tell me what do you want to change there?Have you check options for it via Customize > Colors for Header Sign-Up Form ?Best Regards, ... OmbelineQ Soledad About Me Widget - FontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2018 at 6:34pm   3 Most recent comment from OmbelineQ:Thank you ! Problem solved, I feel stupid cause it was kinda simple in fact haha !Thanks a lot for that quick and efficient answer !