Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

flatdog1 Custom page layoutClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 19, 2018 at 7:01am   9 Most recent comment from flatdog1:Hi, There is space for more columns. Using the layout recommended in theoriginal reply – full width page and container with layout "Content + Sidebar" – the content section is almost as wide as a ... Freda Lo How to update the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2018 at 4:34am   2 Most recent comment from PenciDesign:Hi,Please check this guide to know how to update this theme:https://pencidesign.ticksy.com/article/11593/Best Regards,PenciDesign deadsoil Homepage Layout Magazine Style 1 won´t display contentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2018 at 4:29am   2 Most recent comment from PenciDesign:Hi,Please go to:Dashboard > Settings > Reading > and make sure your config look like this image.Customize > General Options > and make sure you didn't check to "Hide Latest Posts on Homepage"Best Rega ... amberpratt3 Website takeover optionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2018 at 4:26am   2 Most recent comment from PenciDesign:Hi,Yeah, I think you can do a website like the image you sent me with Soledad.You can enable body boxed & set a background image for your body boxed via Customize > General OptionsYou can set a backgr ... Dagalidis Dimitris Just A thanks for your Awesome ProductClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 19, 2018 at 1:44am   2 Most recent comment from Penci Design:Hi,Thank you for loving theme.If you have trouble using, please contact us. We will help you.Best Regards,PenciDesign macdim Different look on Safari to ChromeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 18, 2018 at 5:38pm   11 Most recent comment from Penci Design:Hi,Thank you for loving  PenNews theme. Yeah, If you have trouble using, please contact us. We will help you. Best Regards, PenciDesign Jey72 How dasable countviewClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 18, 2018 at 5:36pm   4 Most recent comment from Penci Design:Hi,Disable post count view, please go to penci-framework/inc/post-views-count.php file, go to line is 238, then comment this code  as screenshot http://prntscr.com/kvwcl4And  go to pennews/inc/temp ... Valeria Changing DomainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2018 at 5:03pm   5 Most recent comment from Valeria:Thanks again! Irue secure connection httpsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2018 at 4:19pm   2 Most recent comment from PenciDesign:Hi,Please try go to Customize > General Options > on "Background Image for Body Boxed" > select an image and remove it later > and save it again.Also, please upload your logo for vertical mobile nav v ... GewoonNicole Featured VideoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2018 at 4:05pm   5 Most recent comment from PenciDesign:Hi,Please make sure you're using correct format of video.Example: https://www.youtube.com/watch?v=YQHsXMglC9A Best Regards,PenciDesign Nikos Taskos Lightbox FeaturesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2018 at 3:37pm   2 Most recent comment from PenciDesign:Hi,That's not lightbox from the theme Seem it come from your plugins - I can confirm that.Best Regards,PenciDesign gestug Homepage Layout 1st Standard won't trim articleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2018 at 1:34pm   3 Most recent comment from gestug:This fixed the issue. Thanks for the quick response. I forgot to respond back that it worked. :) realsmartshoppers PHP ErrorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 18, 2018 at 6:21am   2 Most recent comment from realsmartshoppers:The error just went away. Please disregard.Sorry for the bother. Ronald Translation for reply/edit in commentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 17, 2018 at 3:26pm   4 Most recent comment from PenciDesign:Hi,The theme doesn't translated that text because Wordpress already translate it.You can try install the theme on the subdomain and you can see the theme doesn't affect to translate for Edit/Reply te ... edvisionstudio Change BlockquoteClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 17, 2018 at 3:23pm   4 Most recent comment from PenciDesign:Hi, Please send me your admin url and admin account ( username and password  ) in a private reply - I will try to do that for you. Best Regards, PenciDesign