Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

samvadplus theme shows errorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 28, 2018 at 6:28pm   2 Most recent comment from Penci Design:Hi, Please send me: - Your admin url - Your admin account ( username and password ) - Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account. In a private ... Elodie Home PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2018 at 9:13am   4 Most recent comment from PenciDesign:Hi,Please contact with your hosting provider and requirement them disable the cache for your site.We can't do that for you because we don't manage your hosting.Best Regards,PenciDesign hongkongstrong Upgrading to version 6Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2018 at 8:52am   2 Most recent comment from PenciDesign:Hi,Unfortunately, we've modified that design from version 4.0.We will consider to add more this style for a new slider style in future updatesBest Regards,PenciDesign benington Post SuggestionsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 28, 2018 at 8:18am   3 Most recent comment from benington:Thank you very much for the answer! Esther Lee How to adjust stuffClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2018 at 7:45am   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.1/ Because you've setted this post is quote or link format - and you don't have any content for that format.Please edit this post > and change this post to standard f ... bella1004 Control Post width & sidebar spaceClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 28, 2018 at 3:59am   4 Most recent comment from PenciDesign:Hi,You can change it on that page, on "Custom With for Single Pages" you can see below: "Columns Gap"http://prntscr.com/kzn3fyBest Regards,PenciDesign Annikavb Uploading photos for the first timeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2018 at 3:32am   2 Most recent comment from PenciDesign:Hi,This theme can working fine for all images size. But, We recommend you use images with the size is 1170 x 780pxBest Regards,PenciDesign DaphneO inside pages designClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2018 at 3:21am   6 Most recent comment from PenciDesign:Hi,By default WPBakery Page Builder doesn't supports for posts. If you want to enable WPBakery for posts, please go to Dashboard > WPBakery Page Builder > Role Manager > on "Post types" select "Custo ... JoyfulFood Embedded Posts not responsive, Page speedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2018 at 7:13pm   5 Most recent comment from JoyfulFood:Hi,Thank you, this code solved the problem.Best Regards,Stefanie Fleischmann jkelly1201 How to make a catagory style pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2018 at 4:36pm   2 Most recent comment from PenciDesign:Hi,You can use category page to do that in this case.You can remove 'category' words on URL of category page by install plugin Yoast SEO and do following this guide.Note: When you remove the 'category ... VANILSON See all posts at featured sliderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 27, 2018 at 4:31pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature for Featured Slider.But, if you want to do that, I think you can create a new button below the Featured Slider ( by use element "But ... Danijel Kopčinović Search results - paginationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2018 at 3:33pm   7 Most recent comment from Danijel Kopčinović:That solved the problem. Thanks. benington I get HTTP ERROR 500Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 27, 2018 at 10:55am   5 Most recent comment from benington:Hello sir, thank you for the reply, I checked my error log from the hosting dashboard, and it seemed to have conflict with a social plugin I didn't need that much, so by disabling that plugin, everyth ... DaphneO Typography & FontsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2018 at 9:18am   10 Most recent comment from DaphneO:Perfect!Thank you for your patience you helped so much! Güray Dere Large space above embedded videosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2018 at 7:21am   3 Most recent comment from Güray Dere:Hi, Ok, I'll do it. Thank you.Güray