Public Tickets
Valeria
Changing DomainClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2018 at 5:03pm
5
Most recent comment from Valeria:Thanks again!
Irue
secure connection httpsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2018 at 4:19pm
2
Most recent comment from PenciDesign:Hi,Please try go to Customize > General Options > on "Background Image for Body Boxed" > select an image and remove it later > and save it again.Also, please upload your logo for vertical mobile nav v ...
GewoonNicole
Featured VideoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2018 at 4:05pm
5
Most recent comment from PenciDesign:Hi,Please make sure you're using correct format of video.Example:
https://www.youtube.com/watch?v=YQHsXMglC9A
Best Regards,PenciDesign
Nikos Taskos
Lightbox FeaturesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2018 at 3:37pm
2
Most recent comment from PenciDesign:Hi,That's not lightbox from the theme Seem it come from your plugins - I can confirm that.Best Regards,PenciDesign
gestug
Homepage Layout 1st Standard won't trim articleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2018 at 1:34pm
3
Most recent comment from gestug:This fixed the issue. Thanks for the quick response. I forgot to respond back that it worked. :)
realsmartshoppers
PHP ErrorClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated September 18, 2018 at 6:21am
2
Most recent comment from realsmartshoppers:The error just went away. Please disregard.Sorry for the bother.
Ronald
Translation for reply/edit in commentsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 17, 2018 at 3:26pm
4
Most recent comment from PenciDesign:Hi,The theme doesn't translated that text because Wordpress already translate it.You can try install the theme on the subdomain and you can see the theme doesn't affect to translate for Edit/Reply te ...
edvisionstudio
Change BlockquoteClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated September 17, 2018 at 3:23pm
4
Most recent comment from PenciDesign:Hi,
Please send me your admin url and admin account ( username and password ) in a private reply - I will try to do that for you.
Best Regards,
PenciDesign
Venturinelli
MailChimp Sign-up form under headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 17, 2018 at 1:31pm
2
Most recent comment from PenciDesign:Hi,Unfortunately, with your form markup - there is no way to do that.Best Regards,PenciDesign
Gabriele
How to delete latest newClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 17, 2018 at 1:47pm
2
Most recent comment from Gabriele:Ok, done thanks
Venturinelli
Pencil sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 16, 2018 at 3:50pm
3
Most recent comment from Venturinelli:It worked :) Thanks!
Gabriele
LANGUAGE THEMEClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 16, 2018 at 3:31pm
4
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for translate that sections on customizer.We will consider to add more this in the future updates.Best Regards,PenciDesign
J.Renee
VIRTUAL PRODUCTClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 16, 2018 at 3:18pm
2
Most recent comment from PenciDesign:Hi,Please try:1/ Deactivate all plugins - except Woocommerce ( if you're using ) & plugins come from the theme and try it again. If it work, let's enable each plugin to check what's plugin caused th ...
Bhupen
PlaginsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 16, 2018 at 3:07pm
4
Most recent comment from PenciDesign:Hi,All plugins come from Appearance > Install Plugins is free with your purchased.You can use WPBakery & Slider Revolution without activate purchased key.When we updated the theme - you can re-downl ...
Daniel Beesmer
Specifying category per pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 16, 2018 at 3:37am
2
Most recent comment from PenciDesign:Hi,You should use category pages for display your category - NOT use Pages.Check this image to know where to add category pages to your menus.Best Regards,PenciDesign