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Public Tickets

Julian Lok HOPE THE NEW UPDATEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 23, 2018 at 3:17am   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.For your requirements:1/ Yeah, we will consider about this feature in the future updates. We have more than 15k+ customers using this theme and suggestion features is ... TAESUNG PARK website logoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 23, 2018 at 3:12am   2 Most recent comment from PenciDesign:Hi,I can't view your image, can you upload it to https://prnt.sc/ and put the URL of images here?Best Regards,PenciDesign Sam Content Encoding ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 23, 2018 at 3:08am   2 Most recent comment from PenciDesign:Hi,Do you use FireFox browser? Because as I checked, this issues seem appears on FireFox only..You can check this post to know how to fix it for FireFox:https://wordpress.org/support/topic/how-to-fix- ... CalculatedTraveller AMP errors in Google Search ConsoleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 2:22pm   11 Most recent comment from CalculatedTraveller:Thank you very much for all your great support! ana_travelguaplous Palombini image sizesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 9:31am   7 Most recent comment from PenciDesign:Glad when your issues solved. If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor  Thank you so much in advance an ... ana_travelguaplous Palombini error message in wrodpress adminClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 9:21am   3 Most recent comment from ana_travelguaplous Palombini:it worked!!! thank you!! fannyjs Show commentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 9:00am   2 Most recent comment from PenciDesign:Hi, Unfortunately, it doesn't support on Grid layout now.. We will consider to add more this feature in the future updates.A tip for you:You should go to Appearance > Widgets > on "Footer Instagram" ... ermesagencysrls AMP pageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated November 22, 2018 at 8:37am   11 Most recent comment from ermesagencysrls:Ok. I did as you reported (see screenshot) Check the search console to see if google still warns of the error Thank you Annikavb Text between title of page and featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 8:24am   2 Most recent comment from PenciDesign:Hi,Unfortunately, this is impossible at this moment.The CSS can't do that..Best Regards,PenciDesign Capas Home Page TitleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 8:21am   2 Most recent comment from PenciDesign:Hi,It's logo and It's an image. You can replace it to your logo image via Customize > Logo and Header Options > "Upload Logo" & "Logo for Vertical Mobile Nav"Have a lot of way to help you can create a ... theorganisedhousewife Penci Slider DesignClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 8:19am   4 Most recent comment from PenciDesign:Hi,Please try again with this Custom CSS code: .featured-area .penci-owl-carousel .pencislider-item .penci-image-holder{ height: auto !important; } .featured-area .penci-owl-carousel .pencislider-it ... Grayson Katz GravitarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 2:46am   3 Most recent comment from Grayson Katz:fixed it, thank you. It was set that if a user did not have a gravatar it would be my picture. Thank you! rashel 404Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 2:01am   2 Most recent comment from PenciDesign:Hi,Please try:1/ Deactivate all plugins and go to Dashboard > Permalink > and click "Save Changes" to update the permalink. After that, try it again. If it work, let's enable each plugin to check what ... Lacasettaconilsole Footer menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 21, 2018 at 11:14am   5 Most recent comment from Lacasettaconilsole:it's all ok now! thank you! ana_travelguaplous Palombini HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 21, 2018 at 6:50am   3 Most recent comment from ana_travelguaplous Palombini:Great support! Thank you!