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Public Tickets

Orxan customization slider problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2018 at 1:45pm   3 Most recent comment from PenciDesign:Hi,We've replied this issue in the previous ticket from you. Please check it.Best Regards,PenciDesign lara137 a category pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2018 at 1:26pm   4 Most recent comment from PenciDesign:Hi,Yeah, you can do that on a page - not on category page.You can use WPBakery Page Builder and element "Soledad Featured Boxes" to do that.Check this guide to know to get WPbakery page builder plugin ... HealthWorksPlus Why is Facebook Page sometimes showing up and sometimes not showing up?Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 11, 2018 at 1:16pm   2 Most recent comment from PenciDesign:Hi,We've used exactly everything Facebook provide to create Facebook Page Box.If sometimes it doesn't show - seem your network connection has issues with Facebook. I'm sure that's not issues with the ... HealthWorksPlus How do I change the background style of Block 10?Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 11, 2018 at 11:37am   2 Most recent comment from Penci Design:Hi,Please edit block 10, then click to "Design Option" tab and change background color as screenshot http://prntscr.com/l4tpui.If it still not working, please send me your admin url and your admin ac ... shawn-buzu Featured SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2018 at 3:33am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature.We will consider to add more this feature in the future updates.Best Regards,PenciDesign Emjayoh Widget Title StyleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2018 at 3:22am   2 Most recent comment from PenciDesign:Hi,You can check options for it via Customize > Options & Colors for SidebarBest Regards,PenciDesign fileopal AMP Google IssueClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 10, 2018 at 2:40pm   2 Most recent comment from Penci Design:Hi,Please send me your website management information ( url site username and password) in order for me to have access to know the exact issue. I check it hlep you.Best Regards,PenciDesign paolo automatic sharing of articles on social mediaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2018 at 8:20am   5 Most recent comment from PenciDesign:Hi @webworldnorway,1/ Yeah, this theme supports this feature.2/ You can use this plugin to do that: https://wordpress.org/plugins/social-warfare/ This theme already support this feature.3/ You can d ... HealthWorksPlus why did not the Playlist show upClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 10, 2018 at 7:27am   2 Most recent comment from PenciDesign:Hi,Have you updated plugins come with the theme?If not, please go to Appearance > Install Plugins > update all plugins come with the theme which you do using. ( most important is Penci Framework plug ... wellzenlife Adding widget areasClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2018 at 6:26am   3 Most recent comment from wellzenlife:Thank you! amberpratt3 Breadcrumb FontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2018 at 3:24am   2 Most recent comment from PenciDesign:Hi,The font for breadcrumbs will based on the font for body text. You can change the font for body text via Customize > General Options > Font for Body TextBest Regards,PenciDesign amberpratt3 Include an iframe on the home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2018 at 3:23am   4 Most recent comment from PenciDesign:Hi,Please give it a try and you will know how it work. It's hard for me when you didn't try it.Some positions still based on customizer to get it work.Best Regards,PenciDesign amberpratt3 Widget area locationsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2018 at 3:20am   2 Most recent comment from PenciDesign:Hi,This theme has 6 main positions for widgets area.1/ Main sidebar - near the main content.2/ Sidebar on the footer widgets area: Footer Column #1, Footer Column #2, Footer Column #3, Footer Column ... saiyuke Don't want the PenNews GalleryClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 10, 2018 at 3:13am   2 Most recent comment from PenciDesign:Hi,You can disable gallery feature from PenNews via Customize > Single Post Options > Disable Gallery Feature from This Theme. We've said about this here:http://pennews.pencidesign.com/pennews-docum ... Cynserity Running AdsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2018 at 3:12am   2 Most recent comment from PenciDesign:Hi,This theme supports multiple ads position:If you use header style 3 - you can add the ads code via Customize > Logo and Header Options > Google adsense code to display in header 3 ( size 728×90 )C ...