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Public Tickets

emmazilke Ads on sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2018 at 4:25pm   4 Most recent comment from PenciDesign:That's your issues - It's not issues from usWe don't manage your ads.Best Regards,PenciDesign AmDev1 configurationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2018 at 4:22pm   9 Most recent comment from AmDev1:Perfect! Thank you :-) luciazw how to download the theme updateClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 18, 2018 at 4:01pm   2 Most recent comment from PenciDesign:Hi,To update this theme, you just need: 1/ Go to Dashboard > Appearance > Themes > click to button “Update Now” and wait until it done. 2/ After that, go to Appearance > Install Plugins > and up ... osolobo79 LicenceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2018 at 3:55pm   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.You just need to make sure at one moment - the activate code just apply for one websiteThat mean: when you move your site from test site to main site, you need to ... luciazw styling post images universallyClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 18, 2018 at 3:32pm   2 Most recent comment from PenciDesign:Hi,I don't recommend you do that because if you do that, all your images can be scale and it's too bad for a website. If you want to make the images inside your paragraphs center, you can use this cus ... dmh724 WPBakery brokenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2018 at 7:04am   6 Most recent comment from dmh724:Update: The issue was being caused by Cloudflare's Rocket Loader. The asynchronous loading of javascript was preventing the front-end editor from fully loading.  Smithsology Updating To new versionClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 18, 2018 at 6:00am   7 Most recent comment from Smithsology:yes, so far so good. It is one of the plugin. Thank you ottorod banner 728x90Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 18, 2018 at 3:35am   2 Most recent comment from PenciDesign:Hi,I see you've replaced it on your site. Seem you've found this.Best Regards,PenciDesign Germknoedel Soledad Social Media WidgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2018 at 3:33am   2 Most recent comment from PenciDesign:Hi,Please set your social media url via Customize > Social Media Options.If you want to hide any social, just need let blank option for that social there.Best Regards,PenciDesign Eunjung Choi Photography demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2018 at 3:32am   6 Most recent comment from PenciDesign:Hi,Please send me your admin url and admin account ( username and password  ) - in a private reply. I will check it help you.You should check documentation for this theme here to know how to use it. ... dison_italia Weather widget - Newsletter footer column problemClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 18, 2018 at 3:20am   21 Most recent comment from PenciDesign:Hi,1/ For weather widget, we're using weather API from https://openweathermap.org/ ( most of themes use API from this site to get the weather ) - and yesterday, this site just updated the policy li ... trustbuilt Remove Category Title from Category PageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 17, 2018 at 5:25pm   5 Most recent comment from trustbuilt:thank you very much! carolnaka Bug during - import demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 17, 2018 at 3:41pm   2 Most recent comment from PenciDesign:Hi,Seem you didn't check documentation for this theme before you import a demo - let's check it hereIf your site has old data, you should do only WAY 2 - not do WAY 1.Anyway, you can fixed the issues ... trustbuilt Post SeparatorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 17, 2018 at 3:09pm   5 Most recent comment from trustbuilt:Thank you.  I switched them both to classic to get the separator between posts.  I wish the Standard had separators but that's okay, I'll just use classic.  I appreciate your help. luciazw using WPbakery mega add onClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 17, 2018 at 11:22am   4 Most recent comment from PenciDesign:That's a free plugin on wordpress.org as the link I sent you in my previous comment.Best Regards,PenciDesign