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Public Tickets

GamingDose Penci Video Playlist inquiryClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 12, 2018 at 2:34am   2 Most recent comment from Penci Design:Hi,1/ Sorry about this issue. It's small issues on our code. Please send me: - Your admin url - Your admin account ( username and password ) - Your FTP account ( include FTP host, FTP username, ... mytalesoftraveling Duplicate Categories in Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 11, 2018 at 7:46am   3 Most recent comment from mytalesoftraveling:It worked, thank you! schyseth Wordpress Mobile AppClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 11, 2018 at 3:40am   9 Most recent comment from PenciDesign:Hi,No - The broken caption like here doesn't related with the custom CSS.Best Regards,PenciDesign marketingclarity Menu has duplicate itemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 11, 2018 at 3:35am   11 Most recent comment from PenciDesign:Hi @mytalesoftraveling,Please create a new ticket and provide for us more about your issues. We will take it a look help you.Best Regards,PenciDesign zenberryketo Horizontal widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 11, 2018 at 2:39am   2 Most recent comment from PenciDesign:Hi,If you want to do that, you can use WPBakery Page Builder to config your homepage.Check this guide to know how to get WPBakery Page Builder and this video tutorial to know how to config your site b ... Ravi FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2018 at 6:15pm   3 Most recent comment from Ravi:Thanks Rodrigo Eduardo Assalin amp auto adsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2018 at 5:26pm   2 Most recent comment from PenciDesign:Hi,We've options for it via Appearance > Customizer AMP ( NOT Customize  ) > Header Options > Add Custom Codes After TagMake sure you're using latest version of plugin "Penci Soledad AMP" ( version ... Shrobsta003 Meta Output for Social SharingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2018 at 5:21pm   11 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.You can give it a try to check it, because we didn't tested the theme with Skimlinks.If you want to put the javascript code inside tag, please put it via Customize > ... Smithsology page speedClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 10, 2018 at 4:58pm   2 Most recent comment from PenciDesign:Hi, There is no way to optimize the js from youtube, it need to load for your site to make sure your blocks related with youtube videos working fine. Best Regards, PenciDesign luciazw using PenNews shortcode to write postsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 10, 2018 at 10:27am   2 Most recent comment from PenciDesign:Hi,You can enable WPBakery on posts by do following this guide.And, when you use WPBakery on posts, all auto excerpt will be removed because Wordpress doesn't allow shortcodes inside excerpt - for any ... Monika Koscielny Footer widthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2018 at 10:02am   6 Most recent comment from Monika Koscielny:Thank you again! Have a nice day!Best Regards,Monika Kapil Kumar AMP not working help to setupClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2018 at 9:13am   8 Most recent comment from PenciDesign:Hi @rajj,Please create a new ticket and our support team will check it help you.Best Regards,PenciDesign Monika Koscielny Single post widthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2018 at 9:12am   12 Most recent comment from Monika Koscielny:It will be great:) Best Regards,Monika contatobloggiramundo Justify textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2018 at 3:18am   2 Most recent comment from PenciDesign:Hi,You can check this guide and use method 1 to do that:https://www.wpbeginner.com/plugins/how-to-add-underline-and-justify-text-buttons-in-wordpress/Best Regards,PenciDesign zenberryketo Recipe card formattingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2018 at 2:55am   4 Most recent comment from PenciDesign:Hi,This issue caused by plugin jp-relatedposts - It auto create related posts for content of recipe.To fixed that, please try add more this code to Customize > Custom CSS: .wrapper-penci-recipe .jp ...