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Public Tickets

Adedot Penci Framework plugin conflicting with Wordpress Visual & Text EditorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 16, 2018 at 9:34am   8 Most recent comment from PenciDesign:Hi, I just checked your site and I found the plugin Mashshare Share Buttons is the issues. I just deactivated that plugin and it working fine. Best Regards, PenciDesign caparros07 Can´t translate "0 comments" in Featured slider Style 12Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 16, 2018 at 4:21am   3 Most recent comment from caparros07:Ok thank you!Regards! jkraizel delete author and datesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2018 at 3:01am   5 Most recent comment from PenciDesign:Hi @MeghanYost & @pako,Please create a new ticket and our support team will check it help you. Don't put reply for ticket of another people because they will get notice emailBest Regards,PenciDesign wowmedia Penci Banner BoxClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 15, 2018 at 4:36pm   4 Most recent comment from wowmedia:Great thanks for confirming. Cumbriacrack1 submenuClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 15, 2018 at 4:18pm   2 Most recent comment from PenciDesign:Hi,That's a header style. Please change your header style via Customize > Logo and Header Options > Header Layout > Select Header Style 7Best Regards,PenciDesign pulkitd Facebook live chat IntegrationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2018 at 3:48pm   15 Most recent comment from PenciDesign:Hi,1/ Please add more this code to Customize > Custom CSS to do that: ul.homepage-featured-boxes .penci-fea-in h4{ top: auto; bottom: 10px; } 2 & 3/ Unfortunately, currently this theme doesn't suppo ... JordanAnna Mobile MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2018 at 3:54am   2 Most recent comment from PenciDesign:Hi,I see you have some javascript bugs - this issue caused by you've minified javascript by use a plugin. Let's un-minified javascript and check it again.Best Regards,PenciDesign michele207 Menu not working, slider how shoingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2018 at 3:38am   2 Most recent comment from PenciDesign:Hi,I see you have some javascript bugs. Seem you're minify javascript from WP Rocket plugin - please un-minify javascript from WP Rocket plugin, clearly the cache and check it again.Best Regards,Pen ... jkraizel WPML and Yoast SEO compatibility problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2018 at 3:28am   10 Most recent comment from PenciDesign:Hi,Ahh, sorry I was mistake about the theme. If so, strange because we're using Autoptimize also on Soledad and we didn't get that issue. Just some MB for caching on Autoptimize.Also, I just tried act ... chieu-duong Button in PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2018 at 3:23am   6 Most recent comment from PenciDesign:Hi,Please use bigger image to make it bigger. You're using an image with small size.Best Regards,PenciDesign davdphotography Customizing Blog PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2018 at 3:20am   2 Most recent comment from PenciDesign:Hi,To setup a blog page, please create a page > and select Page Template for it's "Custom Blog Page" ( not set blog page via Dashboard > Settings > Reading )And the blog page will follow layout you s ... crazyadventures Penci Recipe not displaying properly since updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2018 at 9:13pm   2 Most recent comment from crazyadventures:Nevermind, it's my fault. My developer caught it ;)  Annikavb Not all the categories are displayed in main sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2018 at 2:48pm   4 Most recent comment from PenciDesign:Hi,Seem you didn't understand my question.Example: on your categories widget - you have category: "Azile" has 6 posts and category "Europa" has 5 posts and it display there.All other categories doesn' ... Hitesh0589 Can Edit the WidgetsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 14, 2018 at 2:33pm   6 Most recent comment from PenciDesign:Hi, I see on your homepage - you're using 2 Penci Container elements for 2 sections. You can put it in to one Penci Container element to make it sticky ( by drag & drop ) Best Regards, Penci ... David Okopochini Categories above slider on HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2018 at 12:34pm   2 Most recent comment from David Okopochini:HI,It's ok I've found the solution. I'd accidentally added a categories widget to the header signup form.This is now closed,Thanks,Davids