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Public Tickets

Elodie ThumbnailsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 18, 2018 at 2:28pm   2 Most recent comment from PenciDesign:Hi, This issue caused by you're using lazyload images feature from Jetpack. You just need deactivated this feature from Jetpack and everything will work fine. You don't need for use lazyload images f ... castellanrhaine Accidentally put Soledad purchase code in development siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 18, 2018 at 2:00pm   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.No problems at all with this when you activate the theme on local. Don't worry about this.Best Regards,PenciDesign Outi Different layouts on siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 18, 2018 at 7:32am   2 Most recent comment from PenciDesign:Hi,With this requirements, I recommend you use Wordpress Multi-sites to do that - That's the best solution.And note that: When you do that, you need to buy more licenses for each sub-domain.Best Regar ... Mariana Footer menu is not showing everythingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 18, 2018 at 4:29am   3 Most recent comment from Mariana:thanks for your answer! i could see my mistake now. thanks!  ofthisplanet Space Below FooterClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 18, 2018 at 3:36am   4 Most recent comment from PenciDesign:Hi,Seem the plugin Infolinks Official Plugin caused this issue. I just deactivate it and everything working fine now. Let's check again your site on anonymous browser to get correct results.Best Regar ... Empirebridal CatergoriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 18, 2018 at 3:35am   2 Most recent comment from Empirebridal:Don't worry I found it. the100companies how to center image in footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 18, 2018 at 3:12am   4 Most recent comment from PenciDesign:Hi,That depends on your config for related posts via Customize > Single Post OptionsBest Regards,PenciDesign Thejourneymgz UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 18, 2018 at 2:41am   2 Most recent comment from PenciDesign:Hi,1/ To update this theme, please check this guide - and from version 5.2, the theme will auto-updates like other wordpress themes on wordpress.orghttps://pencidesign.ticksy.com/article/11593/2/ We'v ... Sankalan GDPRClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 17, 2018 at 2:22pm   7 Most recent comment from Sankalan:That was fast!Thanks a bunch for your assistance. Valeria Comment FormClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 17, 2018 at 2:11pm   5 Most recent comment from Valeria:Thank you a lot! Anna Ellegaard Soledad font and sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 17, 2018 at 12:06pm   5 Most recent comment from Anna Ellegaard:Thank you so much!Have a wonderful day :-)  Sankalan How to upload custom fontsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 17, 2018 at 9:02am   2 Most recent comment from PenciDesign:Hi,After installed latest version of Soledad. You can go to Dashboard > Soledad > Custom Fonts > and upload your custom fonts there.After that, go to Customize > and you can see your custom fonts appe ... Mate Tozser Theme activationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 17, 2018 at 8:19am   2 Most recent comment from PenciDesign:Hi, Yeah, you can activate it on your temporary domain.When you done and moved to your main site, let's remove the theme on  temporary domain before activate on your main site. Best Regards,Penci ... Anna Albareda Footer menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 16, 2018 at 2:28pm   2 Most recent comment from PenciDesign:Hi,Yeah, you can do that by go to Appearance > Menus > create a new menu and check to "Footer Menu"After that, go to Customize > Footer Options > and enable footer menu as you want.Best Regards,Penci ... NeilB4TheKing Mobile Slider TextClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 16, 2018 at 2:53am   3 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature.A tip for you: You should replace the custom CSS code from: @media only screen and (max-width: 770px){.penci-custom-excerpt {    ...