Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

showsarg FILTROSClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 5, 2018 at 7:34am   5 Most recent comment from PenciDesign:Hi,Please use "Build Query" for all widgets & WPBrakery element.Sorry about this inconvenience, we updated a wrong version before ( It's fixed in yesterday ) - and on wrong version, we're missing to r ... showsarg PASTE POST THE FACEBOOK IN BLACK THEMEClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 5, 2018 at 5:56am   3 Most recent comment from showsarg:Perfect!!!  epicp customizer data missing for bitcoinClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 4, 2018 at 3:12pm   11 Most recent comment from PenciDesign:Glad when your issues solved. If you have another question, let us know If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be o ... krebbin Header Background ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2018 at 2:17pm   2 Most recent comment from krebbin:Ok I'm sorry! Found it under Colors for Header ;)thanks! dmh724 WP BakeryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2018 at 10:07am   2 Most recent comment from PenciDesign:Hi,We've said about this here - Let's download the package again to get latest version of WPBakery.When you done, remove the old version from WPBakery and re-upload latest version to your site.Best Re ... dmh724 Images DisappearedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2018 at 10:02am   4 Most recent comment from PenciDesign:Hi,If you looking for optimize your site - let's do following this guide and remove all other plugins.Best Regards,PenciDesign conmochila json_parse_errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2018 at 9:34am   12 Most recent comment from conmochila:Thank you very much!! reza changeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 4, 2018 at 8:30am   2 Most recent comment from PenciDesign:Hi,Please send me:- Your admin url - Your admin account ( username and password  )- What's demo you imported to your site?in a private reply.And we will checked it help you.Best Regards,PenciDesign WA AMP error messageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2018 at 2:21am   14 Most recent comment from PenciDesign:Hi @whyanotheraccountcreation,Please create a new private ticket and give us your admin url and admin account ( username and password ). I will check it help you.Best Regards,PenciDesign the100companies Instagram Widget not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2018 at 5:19pm   6 Most recent comment from the100companies:never mind I have fixed it.  Adrianne Page for menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2018 at 10:59am   5 Most recent comment from Adrianne:THANK-YOU!!!! I had been trying to figure that one out for AGES and wasn't able too, as I didn't understand that bit. I appreciate your help, I have fixed it now. Cheers :)  upsiforget Font Awesome icons stop workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2018 at 4:46am   4 Most recent comment from PenciDesign:Hi,Ah, I just see that FontAwesome5 has changed a lot of classes for icons. So, it doesn't work is normal.Please use FontAwesome version 4.7 for now. We will consider to add more this feature in the f ... hollywebb7785 shop page won't allow add to cartClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2018 at 2:49am   7 Most recent comment from PenciDesign:Hi,1/ Please remove it via Customize > Colors for Footer > Footer Widget Area Background Image2/ To do that, please add more this code to Customize > Custom CSS: body:not(.home) #logo{ display: non ... wilsjacq Home Page OptionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2018 at 2:40am   2 Most recent comment from PenciDesign:Hi,You can enable sticky sidebar via Customize > General Options > and check to "Enable Sticky Sidebar"Also, on sticky sidebar demo, we're using Standard Layout, you can select this layout via Customi ... Charnette_Schnabel How to activate the penci slider in AMP-versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2018 at 6:09pm   3 Most recent comment from Charnette_Schnabel:Ok, thank you.