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Public Tickets

VerenaOtt GDPR GermanyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 16, 2018 at 2:21am   2 Most recent comment from PenciDesign:Hi,The Soledad theme in the latest version ( version 5.2  ) is compatible with GDPR policy.Also, the social share button doesn't auto send the data about your visitors to Facebook and co. So, you don ... MockJensen Penci RecipeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 16, 2018 at 2:13am   4 Most recent comment from PenciDesign:Hi,Yeah, sure - the Penci Recipe is ready for google schema markupWe've said about this in the description of PenNews on themeforest.Best Regards,PenciDesign Barbara Wilder MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 15, 2018 at 2:52pm   5 Most recent comment from PenciDesign:Hi,Glad when your issues solved.Yeah, you can buy it hereBest Regards,PenciDesign airvibez Missing AuthorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 15, 2018 at 2:50pm   32 Most recent comment from PenciDesign:Hi,Yeah, you need to upload the theme first before importing the settings.Best Regards,PenciDesign the-little mega menu and options of the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 15, 2018 at 2:49pm   12 Most recent comment from PenciDesign:Hi,We've said about this in the documentation for Soledad here - please check it.Best Regards,PenciDesign Mannenmedia Updating SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 15, 2018 at 10:48am   2 Most recent comment from PenciDesign:Hi,Please check this guide to know how to update this theme - all information you can get there:https://pencidesign.ticksy.com/article/11593/Best Regards,PenciDesign Mannenmedia Bigger sharing buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 15, 2018 at 7:24am   5 Most recent comment from PenciDesign:Hi,You can do that by add more this code to Customize > Custom CSS: .post-share .penci-post-like, .post-share .count-number-like{ display: none; } body.single .post-share .list-posts-share:before { ... jfd3 Missing Images on Mobile SiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 15, 2018 at 7:19am   2 Most recent comment from PenciDesign:Hi,This issue caused by you did enable mobile interface from Jetpack, please disable this feature from Jetpack.Best Regards,PenciDesign Empirebridal How do I set up the forum page?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 15, 2018 at 3:20am   2 Most recent comment from PenciDesign:Hi,You can use BBPress plugin to create your forums.And to setup BBPress, check this guideBest Regards,PenciDesign agerth ssl / httpsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 15, 2018 at 3:14am   6 Most recent comment from PenciDesign:Hi @agerth,Please create a new ticket and our support team will check it help you.This is ticket for Soledad theme.Best Regards,PenciDesign anne breslin Tag pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 15, 2018 at 3:05am   4 Most recent comment from PenciDesign:Hi, Unfortunately, currently that feature just apply for homepage as most of customers want to keep pagination on the archive page to make it better for SEO. We will consider to add more this feature ... ofthisplanet disable lightbox on single post featued imageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 15, 2018 at 3:04am   4 Most recent comment from PenciDesign:Hi,You did change general border color via Customize > Colors General to white color.That's why you can't see the borders - Let's change it to #ececec for example.Best Regards,PenciDesign Ceylan Penci SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 15, 2018 at 3:02am   2 Most recent comment from PenciDesign:Hi,I see you have a plugin to optimize your images or you did enable optimize images from Jetpack. That caused the issue. Please deactivate that plugin/ that feature.Best Regards,PenciDesign Fjura Bullet list text colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 15, 2018 at 3:00am   2 Most recent comment from PenciDesign:Hi,Unfortunately, bullet list color come from browser and there is no way to change it.Best Regards,PenciDesign iamkenyarae Theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 14, 2018 at 2:23pm   2 Most recent comment from PenciDesign:Hi,Please check this guide to know how to update this theme.https://pencidesign.ticksy.com/article/11593Best Regards,PenciDesign