Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Ronald Writing code in postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 19, 2018 at 7:11pm   7 Most recent comment from Ronald:You are awesome.Thank you. Ronald Error on Soledad Menu - Install PluginsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 19, 2018 at 5:42pm   2 Most recent comment from PenciDesign:Hi,Seem you did installed all the plugins - so, you get this message.If you want to install the latest version of plugins - let's remove the plugins first before go to Appearance > Install Plugins > a ... badboy79 widget in mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 19, 2018 at 5:32pm   2 Most recent comment from PenciDesign:Hi,If you want to hide sidebar on mobile, please add more this code to Customize > Custom CSS: @media only screen and (max-width: 769px){ .penci-sidebar-content{ display: none;  } }Best Regards,Pe ... badboy79 homepage dynamicClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 19, 2018 at 5:30pm   2 Most recent comment from PenciDesign:Hi,1/ You can check option for change the font for body text via Customize > General Options > Font for Body Text.Also, you can change the size for body text via Customize > General Options > Custom ... shanna95 Food Blog Home ShortcodeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 19, 2018 at 2:32pm   3 Most recent comment from shanna95:Great, thanks! tizianus double post in home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 19, 2018 at 1:09pm   5 Most recent comment from tizianus:Perfect, all done! :)http://www.woonko.com/thanks again shanna95 Edit with WPBakery Page BuilderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 19, 2018 at 2:33pm   4 Most recent comment from shanna95:I was able to update my hatccess file using the below code and all is working as expected.    SecFilterRemove 000267SubstituteMaxLineLength 100m Peoples_Pundit The link you followed has expired. Please try again.Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 19, 2018 at 3:14am   2 Most recent comment from PenciDesign:Hi, This issue caused by your hosting has limited some values. Please send me: - Your admin url - Your admin account ( username and password  ) - Your FTP account ( include FTP host, FTP username ... techprevue Neori Theme LookClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 19, 2018 at 3:08am   2 Most recent comment from PenciDesign:Hi, 1/ Can you tell me what do you want to make this theme like that theme? 2/ Yeah, you can use Way 2 in the guide here for import without demo content. Best Regards, PenciDesign londie sidbarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 18, 2018 at 3:44pm   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > General Options > and un-check on "Enable Sidebar on Single"Best Regards,PenciDesign Elodie ThumbnailsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 18, 2018 at 2:28pm   2 Most recent comment from PenciDesign:Hi, This issue caused by you're using lazyload images feature from Jetpack. You just need deactivated this feature from Jetpack and everything will work fine. You don't need for use lazyload images f ... castellanrhaine Accidentally put Soledad purchase code in development siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 18, 2018 at 2:00pm   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.No problems at all with this when you activate the theme on local. Don't worry about this.Best Regards,PenciDesign Outi Different layouts on siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 18, 2018 at 7:32am   2 Most recent comment from PenciDesign:Hi,With this requirements, I recommend you use Wordpress Multi-sites to do that - That's the best solution.And note that: When you do that, you need to buy more licenses for each sub-domain.Best Regar ... Mariana Footer menu is not showing everythingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 18, 2018 at 4:29am   3 Most recent comment from Mariana:thanks for your answer! i could see my mistake now. thanks!  ofthisplanet Space Below FooterClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 18, 2018 at 3:36am   4 Most recent comment from PenciDesign:Hi,Seem the plugin Infolinks Official Plugin caused this issue. I just deactivate it and everything working fine now. Let's check again your site on anonymous browser to get correct results.Best Regar ...