Public Tickets
holisticflourish
instagram pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2018 at 3:36pm
2
Most recent comment from PenciDesign:Hi,
Please check this guide to know how to solved this issue:
https://pencidesign.ticksy.com/ticket/1502898/
If it doesn't work, let's send me your admin url and admin account. I will take it a loo ...
arhitecturalia
search on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2018 at 12:33pm
1
Most recent comment from arhitecturalia:SOLVED IT!!!- close the ticket.THANKS
Hi again.
Have an issue with search container on mobile in vertical position.When I hit the magnifying glass my screen resizes a bit (lika 110%) and I don't see ...
Mannenmedia
Latest Posts, Can i edit that?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2018 at 12:07pm
2
Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Homepage OptionsBest Regards,PenciDesign
craypen peng
Load more on home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2018 at 8:34am
18
Most recent comment from craypen peng: i changed to wp rocket yesterday. I cleared the cache of WP rocket,and it works again. think you for you generous help
cureviet
Font inconsistencyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2018 at 8:20am
2
Most recent comment from PenciDesign:Hi,I just checked your site and I see you're using font for your body text is "Roboto" and font for your heading titles is "Roboto Condensed" - It's 2 different fonts. Please go to Customize > General ...
Bec
Instagram Widget Not Displaying Latest PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2018 at 3:19am
2
Most recent comment from PenciDesign:Hi,Please send me your admin url and admin account ( username and password ) - in a private reply. I will take it a look help you.Best Regards,PenciDesign
Steffanie
Instagram Slider WidgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 19, 2018 at 3:24pm
6
Most recent comment from PenciDesign:Hi @kmiras,
Please create a new private ticket and give us your admin url and admin account ( username and password ) - we will check it for you.
Best Regards,
PenciDesign
Mannenmedia
Home ButtonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 19, 2018 at 1:37pm
3
Most recent comment from PenciDesign:Hi @Mannenmedia,Yeah, you can follow the guide like @craypen said - it's here - on "How to setup mega menu columns "HOME" like on this image?"@raypen: thank you for your replyBest Regards,PenciDesign
Cultures Traveled
WP Bakery Page BuilderClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 19, 2018 at 1:21pm
8
Most recent comment from Cultures Traveled:Yay, it works! Thank you so much for you help and going back again to solve the problem. Amazing, prompt customer service.
katefoy27
penci_recipeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 19, 2018 at 11:42am
2
Most recent comment from PenciDesign:Hi,This feature will added in the next update will come in this month ( as we expected ). Please wait for thisBest Regards,PenciDesign
Mannenmedia
Double troubleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 19, 2018 at 11:23am
2
Most recent comment from PenciDesign:Hi,
I think you should use featured category to select the posts you want to display for your slider and exclude it from your latest posts. Please do following steps:
1/ Create a new category - Exa ...
Peoples_Pundit
FYI: Sanitizing Google Analytics CodeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 19, 2018 at 11:14am
3
Most recent comment from Peoples_Pundit:Most welcome! I updated it to add two urls that helped us.
tim-nieuwpoort
Menu - Newsletter sign-upClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 19, 2018 at 6:33am
3
Most recent comment from tim-nieuwpoort:Ok, thank you!
WA
RSS feed not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 19, 2018 at 4:05am
2
Most recent comment from PenciDesign:Hi,
I see your site has privacy error related with your SSL.
http://prntscr.com/j76pm0
So, please ask the hosting provider to know how to solved it. When it done, I think that issues will auto solv ...
renanlino
Custom Font FilesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 19, 2018 at 3:40am
2
Most recent comment from PenciDesign:Hi,In the next update version of Soledad. We will add more options for upload the custom fonts. Please wait for it Currently, please use google fonts for your site.Best Regards,PenciDesign