Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

bloggingonabudget Is there a easy way to add a Title/Header to the Footer Widget areaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2018 at 3:27am   2 Most recent comment from PenciDesign:Hi,Can you tell me more about this? I'm not clearly about your question? You can show me a screenshot about that.Best Regards,PenciDesign magdaaurelia Read moreClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2018 at 4:18pm   2 Most recent comment from PenciDesign:Hi,Because you did check on Customize > Standard & Classic Layout Options > "Auto Render Excerpt" - Let's un-check that option.Best Regards,PenciDesign sandraleigh videoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2018 at 4:16pm   3 Most recent comment from PenciDesign:Hi,We've added this feature long time ago.Please update this theme to latest version to use this feature.After updated this theme, go to your editor and you will see video shortcode hereMake sure you ... yusuf single.phpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2018 at 1:41pm   2 Most recent comment from PenciDesign:Hi,This issue caused by you're using old version of Wordpess. Please update your wordpress to latest version.Best Regards,PenciDesign Adrianne Google adsenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2018 at 10:11am   9 Most recent comment from Adrianne:Ok thank-you, I will. Cheers  oOJimmyP Advertising CodeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2018 at 10:07am   12 Most recent comment from PenciDesign:Hi,Let's ask them about your issues - seem it came from your hosting - like I checked it doesn't related with our theme ( activate another theme and the issue still appears  )Best Regards,PenciDesign Adrianne FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2018 at 9:56am   3 Most recent comment from Adrianne:Yes, I think this was because of the zoom size, when I changed that it went back to normal. Cheers jkm_1 Category Mega Menu CSS ClassesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2018 at 9:14am   6 Most recent comment from fabdong:Hello,For info, for me the plugin that caused the issue is "Menu icons"https://fr.wordpress.org/plugins/menu-icons/BestFabrice piietje Instagram slider doesn't workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2018 at 8:54am   2 Most recent comment from PenciDesign:Hi,I see everything fine - check this imageBut, I think you should select size for your instagram is 320x320px to make it look better.Best Regards,PenciDesign Sarah Walker Cleaveland Images Not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2018 at 8:50am   4 Most recent comment from PenciDesign:Hi,I can see you did it by set the max size for featured image on single posts page is 1024px.http://www.sarahwalkercleaveland.com/deep-calls-to-deep-prayer/It's the right wayBest Regards,PenciDesign Roque Frogosa Disable comment functionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2018 at 3:29am   2 Most recent comment from PenciDesign:Hi,You can do that by do following steps:1/ Enable discussion meta box:2/ Scroll down and un-check to "Allow Comments"Best Regards,PenciDesign Kate Mobile homepage imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2018 at 2:59am   2 Most recent comment from PenciDesign:Hi,1/ Seem you did config your columns doesn't appears on the mobile. Because I see class .vc_hidden-xs from your VC element. Please check it again because by default, this style from VC doesn't hidd ... Veronique Nofollow links in mega-menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2018 at 11:52pm   5 Most recent comment from Veronique:Hi, Thank you for your clear, fast and very patient replies, it's working now :-)All the best,Veronique amandajane11 Blockquote sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2018 at 2:23pm   4 Most recent comment from PenciDesign:Hi,Unfortunately, for now this theme doesn't support change fonts for BlockquoteBest Regards,PenciDesign kwchng1 Home slider 4Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2018 at 2:15pm   2 Most recent comment from PenciDesign:Hi,I'm not clearly with your question. Can you show me a screenshot for more about that and tell me more about it?Best Regards,PenciDesign