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Public Tickets

reza changeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 4, 2018 at 8:30am   2 Most recent comment from PenciDesign:Hi,Please send me:- Your admin url - Your admin account ( username and password  )- What's demo you imported to your site?in a private reply.And we will checked it help you.Best Regards,PenciDesign WA AMP error messageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2018 at 2:21am   14 Most recent comment from PenciDesign:Hi @whyanotheraccountcreation,Please create a new private ticket and give us your admin url and admin account ( username and password ). I will check it help you.Best Regards,PenciDesign the100companies Instagram Widget not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2018 at 5:19pm   6 Most recent comment from the100companies:never mind I have fixed it.  Adrianne Page for menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2018 at 10:59am   5 Most recent comment from Adrianne:THANK-YOU!!!! I had been trying to figure that one out for AGES and wasn't able too, as I didn't understand that bit. I appreciate your help, I have fixed it now. Cheers :)  upsiforget Font Awesome icons stop workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2018 at 4:46am   4 Most recent comment from PenciDesign:Hi,Ah, I just see that FontAwesome5 has changed a lot of classes for icons. So, it doesn't work is normal.Please use FontAwesome version 4.7 for now. We will consider to add more this feature in the f ... hollywebb7785 shop page won't allow add to cartClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2018 at 2:49am   7 Most recent comment from PenciDesign:Hi,1/ Please remove it via Customize > Colors for Footer > Footer Widget Area Background Image2/ To do that, please add more this code to Customize > Custom CSS: body:not(.home) #logo{ display: non ... wilsjacq Home Page OptionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2018 at 2:40am   2 Most recent comment from PenciDesign:Hi,You can enable sticky sidebar via Customize > General Options > and check to "Enable Sticky Sidebar"Also, on sticky sidebar demo, we're using Standard Layout, you can select this layout via Customi ... Charnette_Schnabel How to activate the penci slider in AMP-versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2018 at 6:09pm   3 Most recent comment from Charnette_Schnabel:Ok, thank you. the100companies linkedin ;Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2018 at 3:01pm   2 Most recent comment from PenciDesign:Hi,This feature will added in the next update version of Soledad theme. The next update version of Soledad will come in this month or next month, it's a big update so I'm not sure about exactly timeBe ... James Portfolio Mason 3 on home page?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2018 at 3:00pm   2 Most recent comment from PenciDesign:Hi,1/ The portfolio will query for portfolio post type only. 2/ To do that, you need to config your homepage by use Visual Composer to do that. In the Visual Composer element, this theme already has ... i_alabama delete the category header in all pages and categoriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2018 at 2:08pm   3 Most recent comment from i_alabama:Thank you! Charlotte VB How to delete Demo DataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2018 at 11:39am   2 Most recent comment from PenciDesign:Hi,You can go to:- Dashboard > Posts > All Posts > select all posts and move all it to trash. - check this image- Dashboard > Pages > All Pages > and do like above.- Dashboard > Media > delete all ima ... saras-testwelt Color of Featured Category AreaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2018 at 2:11am   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Colors for Homepage & Home Title Box OptionsBest Regards,PenciDesign saras-testwelt The is not working!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 4:02pm   4 Most recent comment from PenciDesign:Hi, This issue caused by you did enable lazyload images from Jetpack plugin - Let's disable it. This theme has this feature from itself, so you don't need to use this feature. Best Regards, PenciDe ... naomifnb main page problem/can't scroll downClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 3:38pm   6 Most recent comment from PenciDesign:Hi,I just checked your site. This issue caused by you don't have any posts. Let's add at least one posts and it will normal.Best Regards,PenciDesign