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Public Tickets

jaclynthies Google Analytics CodeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 28, 2017 at 12:05pm   2 Most recent comment from PenciDesign:Hi,I see your google analytics code has been appears to the front-end.Check this imageSo, this issue just come from your code or the cache.Please try clear the cache and try again sometimes.Best Regar ... cyclopsje old ticketsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 28, 2017 at 2:31am   7 Most recent comment from PenciDesign:Hi,We're contact with the hosting provider and they tell with us that: we need to wait them backup it.So, I'm not sure the exact time for get it back. Please bear it for usBest Regards,PenciDesign simson12 Latest posts are not displayed on HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 27, 2017 at 8:17pm   7 Most recent comment from simson12:Item is resolved. The cause is in my opinion an other interpretation of the option 'Exclude All Posts In Featured Category In Latest Posts on Homepage' in the Option Page 'Featured  Slider Option' in ... laure_b Where is Visual Composer ?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 27, 2017 at 10:02am   3 Most recent comment from laure_b:Oh sorry, I didn't see that, but that's perfect :)Thanks a lot for your help! Laure REScomunicazione twitterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 27, 2017 at 9:51am   2 Most recent comment from PenciDesign:Hi,Please make sure your app permissions look like this imageIf it still doesn't work, let's deactivate all plugins ( except the plugins recommend with this theme ) and try again. After it worked, l ... Jennifer Slider language selectClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 27, 2017 at 8:40am   6 Most recent comment from PenciDesign:Hi,1/ I see it showing up fine on 2 languages.http://prntscr.com/h2mkrihttp://prntscr.com/h2mlno2/ For the button to link to shop link, use the shortcode like the title  for that 2 languages.3/ I th ... Jennifer Mega Menu for ProductsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 27, 2017 at 8:04am   4 Most recent comment from PenciDesign:Hi,Yeah. Seem that add-on only work for default themes of Wordpress like twentysixteen, twentyseventeen, ...Best Regards,PenciDesign jhencp First Letter Highlighting in Menu LabelsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 27, 2017 at 4:29am   4 Most recent comment from PenciDesign:Hi,Thank you for loving our themeIf you love this theme, don't forget take some time to give us a 5star rating on http://themeforest.net/downloads It will be our honorThank you again and have a great ... flourcoveredapron Recipe IndexClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 27, 2017 at 2:34am   2 Most recent comment from PenciDesign:Hi,Unfortunately, You can't do that.But, I think you can install Penci Recipe like normal and use Recipe Index normal.You can use Recipe Index from Penci Recipe plugins without use Recipe card from Pe ... mari_almeid Problems in HTML or CSSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 27, 2017 at 2:23am   2 Most recent comment from PenciDesign:Hi,1/ You can go to Pages > Add New > and create a new About page.2/ For categories page, you can add it normal like other categories.3/ For install demo "Soledad Simple", please do following Way 2 in ... Joris Schoor "Load More" button on category pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2017 at 2:45pm   4 Most recent comment from PenciDesign:Hi,Soledad version 4+ already has support lazyload.For load more posts on archive page, we will consider to add more this feature in the future.Best Regards,PenciDesign maydo615 Featured categories with paginationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2017 at 3:27pm   3 Most recent comment from PenciDesign:Hi,Unfortunately, this theme doesn't support pagination for featured categories.Best Regards,PenciDesign susandee21 Hiding a postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2017 at 2:53pm   4 Most recent comment from PenciDesign:Hi,Unfortunately, for now, this theme doesn't support hide a posts from the homepage, we will consider to add more this feature in the future.But with your case, you always can create a new category a ... weevo Trending now and main menu not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2017 at 2:50pm   4 Most recent comment from PenciDesign:Hi,To do that, please open soledad/inc/modules/topbar.php file and on line 35 and line 67, remove that 2 lines code: if( ! get_theme_mod( 'penci_top_bar_enable_menu' ) ): Best Regards,PenciDesign phonia Problem with megamenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2017 at 1:23pm   4 Most recent comment from PenciDesign:Hi,1/ Yeah, we will consider to change it in the future.2/ Sorry, it's impossible because wordpress only support one hook to the menu. You just can use one.Best Regards,PenciDesign