Public Tickets
Lella
BlogClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 7:23am
5
Most recent comment from Lella:Many thanks for the instructions. Have a great day!Alessia
samanthaj24
None of my changes are taking effectClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 6:13am
2
Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ...
huangyc221
facebook feedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 12:30am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Widgets: expand the "Sidebar Hamburger Menu" then remove the Facebook Feed widget on this widget area.Regards,PenciDesign.
curiouscyn
unable to updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 17, 2023 at 2:50pm
7
Most recent comment from curiouscyn:Thank you so much!Cynthia
shirleydt
wp-admin posts viewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 17, 2023 at 2:12am
2
Most recent comment from PenciDesign Supporter:Hi,Please change the post table columns like the screenshot below:Regards,PenciDesign.
mikkijack
Single Posts Template Not WorkingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 16, 2023 at 12:35am
4
Most recent comment from mikkijack:Thank you so very much! I didn't even realize that would cause that. You've been a wonderful help. I've been trying to see what was wrong for hours. Have a good day.
Sam
Widgets errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 16, 2023 at 12:30am
2
Most recent comment from PenciDesign Supporter:Hi,
This is not an error of Soledad or demo content. Maybe something is wrong with the WP-JSON or another plugin conflicts with the new UI of WordPress,
Please install the Classic Widget plugin for y ...
PaxosMagazine
Drop-down menu for ecommerceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 16, 2023 at 12:07am
33
Most recent comment from PenciDesign Supporter:Hi,Please edit the Penci Block with the Elementor, drag and drop the Penci Product element, and modify the layout you want to show. It will be applied to the mega menu content.Regards,PenciDesign.
Marina747
mailchimp popupClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 15, 2023 at 5:28pm
2
Most recent comment from PenciDesign Supporter:Hi,In this case, please install the Personizely plugin and follow the document at this link: https://wordpress.org/plugins/personizely/Regards,PenciDesign.
Morgane Charlier
HTML code for a tableClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 15, 2023 at 1:39pm
3
Most recent comment from Morgane Charlier:Perfect, it's working like I wanted. Thanks a lot !
Morgane Charlier
Google Maps not visible on a phoneClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 15, 2023 at 1:06pm
3
Most recent comment from Morgane Charlier:Yes it worked, thanks a lot for your help.
Gene Fernandez
Vintage Blog theme demoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 15, 2023 at 12:32pm
3
Most recent comment from Gene Fernandez:Thank you! This resolved my issue. Very much appreciate the advice.
sebastian450
I have purchased a new license for the MarketingHoy.com website and the license is not activated.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 15, 2023 at 2:26am
6
Most recent comment from PenciDesign Supporter:Hi,The problem is you've not installed the Penci Soledad Demo Importer plugin.I've config the demo data for your site.Regards,PenciDesign.
storystudiochicago
header issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 15, 2023 at 1:37am
2
Most recent comment from PenciDesign Supporter:Hi,1. The slogan text on the header was managed by the header builder. Please go to the dashboard → Header Builder: click the "Edit with the Penci Header Builder" then modify it on this page,2. N ...
Harsh
Excerpt lenghtClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 14, 2023 at 7:32pm
14
Most recent comment from Harsh:It worked!Thanks for the help guys!