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Public Tickets

Marina747 Rank Math ProClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2023 at 8:54am   2 Most recent comment from PenciDesign Supporter:Hi,Soledad theme. compatible with the RankMath plugin, so you installed it without any risk.Regards,PenciDesign. tssglobalresources Some IssuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2023 at 7:49am   10 Most recent comment from PenciDesign Supporter:Hi,This area comes from one of your installed plugins, the Soledad theme doesn't include this feature.Please check again.Regards,PenciDesign. pchhuaraca No me permite editarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2023 at 4:04am   5 Most recent comment from pchhuaraca:Thank you so much. Add Attachment Rameshwor Dahal Title Not showing with proper settingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2023 at 10:25pm   2 Most recent comment from Rameshwor Dahal:Solved the post Used the following solution: https://pencidesign.ticksy.com//ticket/3346564/But doing so is also displaying page title soledad_home. I had to make it blank title for homepage LillaGreen Table of ContentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2023 at 6:46pm   5 Most recent comment from LillaGreen:Than you very much! Have a great evening :)  ahmedabdo1 Cannot load to customize siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2023 at 5:09pm   4 Most recent comment from PenciDesign Supporter:Hi,You can translate all the theme text by going to Appearance → Customize → Quick Text Translations.Regards,PenciDesign. laugher 404Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2023 at 3:46pm   8 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → Optimize CSS → tun on the "Disable Delay Loading Icon Fonts" option.Clear all the site caches and then check again.Regards,PenciDe ... kafushedi Import Demo Data FailedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2023 at 3:37pm   8 Most recent comment from PenciDesign Supporter:Hi,The problem may be your hosting blocking the connection to our demo server, so you need to contact the hosting supporter about this issue.Regards,PenciDesign. aniquevn FontsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2023 at 2:09pm   3 Most recent comment from aniquevn:Thanks! bassili Invalid purchase codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2023 at 1:50pm   2 Most recent comment from PenciDesign Supporter:Hi,I've activated the license code for your site.Please check.Regards,PenciDesign. junaidbht not getting installedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2023 at 9:42am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that you've uploaded the wrong file. Please follow the document at this link to understand how to upload the theme correctly: https://soledad.pencidesign.net/soledad-document/#i ... Alex Logo beim Dark ModusClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2023 at 4:43pm   6 Most recent comment from PenciDesign Supporter:Hi,You need to upload the logo for the dark version by going to Appearance → Customize → General → Dark Mode → Logo for Dark Mode.Regards,PenciDesign. Yekta Habibi import demo incorrectlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2023 at 4:20pm   36 Most recent comment from PenciDesign Supporter:Hi,About this issue, please try to sign in to your Envato account and then check again.Regards,PenciDesign. curiouscyn can't updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2023 at 3:52pm   6 Most recent comment from curiouscyn:Thank you so much! I'm updated and up and running!Cynthia Alex Theme settingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2023 at 4:50pm   2 Most recent comment from PenciDesign Supporter:Hi,1. You can enable the dark mode by going to Appearance → Customize → General → Dark Mode: Turn on the "Enable Dark Mode Switcher" option,2. About the theme font size, you can customize it by ...