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Public Tickets

vinkbhat Side buttons on homepage are not available as given in themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 6:30am   3 Most recent comment from vinkbhat:Thanks for your prompt reply, it is resolved. crnorthr Home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 4:58am   2 Most recent comment from PenciDesign Supporter:Hi,About the homepage customization, please read the document at this link: https://soledad.pencidesign.net/soledad-document/#homepageRegards,PenciDesign. jpinheiro Problem Caption Photo FeaturesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 1:27am   2 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and the photo caption already showing properly: https://imgur.com/a/u7i0S10Please clear your browser's cache and then recheck.Regards,PenciDesign. René How do I remove this sale again and if I want to change the text where is it?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 1:05am   2 Most recent comment from PenciDesign Supporter:Hi,1. By default, WooCommerce doesn't include the option that help you disable the Sale badge, but you can follow the document at this link: https://www.businessbloomer.com/woocommerce-remove-sal ... imabeeinmybonnet Paula Penci Review Values are RemovedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 12:53am   20 Most recent comment from PenciDesign Supporter:Hi @littlepellizza,Please create a new private ticket about this issue. I'll check and help you fix it.Regards,PenciDesign. René ​how for i delete these two reviewsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 1:12pm   3 Most recent comment from René:done :-) kondason customaize theme - 3 questionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 1:03pm   6 Most recent comment from PenciDesign Supporter:Hi,The black area only supports showing copyright text.If you want to build the footer layout, please watch the video document below:Regards,PenciDesign. Android_dev Text To SpeechClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 6:31am   13 Most recent comment from Android_dev:Ok, I will tried.Thank you Best Regards Morgane Charlier Error 503Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 5:26am   2 Most recent comment from PenciDesign Supporter:Hi,About the 503 error, please read the document details at this link to understand how to resolve it: https://elementor.com/blog/troubleshooting-wordpress-errors/ Regards,PenciDesign. mikkijack 503 ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 2:37am   4 Most recent comment from mikkijack:Thank you.  I'll be checking with my host company.  You can close this one please. PaxosMagazine Home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 1:14am   4 Most recent comment from PenciDesign Supporter:Hi,1. Some asset files of your site (CSS/JS) can't load because your site contains the SSL issue, so you should install the plugin I sent,2. If you need to hide the social share area, please go ... PaxosMagazine Shop page woocommerceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 1:11am   4 Most recent comment from PenciDesign Supporter:Hi, I mean you can build the shop page with the Elementor by using the Penci Product element, but you can't assign it as the Shop page on the WooCommerce Page Settings. Regards,PenciDesign. PaxosMagazine I created menu bar with elementClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 1:06am   10 Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot and take note. I'll check and then help you create it.Regards,PenciDesign. Harsh Google search consoleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 9, 2023 at 7:17am   13 Most recent comment from Harsh:Hello, Thank you soo much for the help! laugher Hamburger menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 9, 2023 at 1:26am   3 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → Optimize JavaScript: turn off the "Delay Javascript Execution" option.Clear all the site cache and re-check.Regards,PenciDesign.