Public Tickets
Morgane Charlier
Translate the footerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 14, 2023 at 5:12pm
7
Most recent comment from Morgane Charlier:Hi, Sorry I thought I answered. Yes it works, thanks a lot.
kafushedi
how to setup continue reading?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 14, 2023 at 2:23am
6
Most recent comment from PenciDesign Supporter:Hi,Thank you for your link. We'll research and add this feature in the future theme update.Regards,PenciDesign.
Andrew Rodriguez
issues with social media icon alignmentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 14, 2023 at 1:04am
2
Most recent comment from PenciDesign Supporter:Hi,Please send the site URL that contains this issue.Regards,PenciDesign.
laugher
Primary menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 13, 2023 at 3:42pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Main Bar & Primary Menus → turn on the "Disable Sticky Main Bar When Scroll Down" option.Regards,PenciDesign.
Jan
Demo is not availableClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 13, 2023 at 1:14pm
2
Most recent comment from Jan:Hi, I figured it out. :)Thank youJan
Lukasz Ropczynski
Post's view countClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 13, 2023 at 7:19am
3
Most recent comment from Lukasz Ropczynski:Thank you. I turned it on and it started working fine!
Jan
Rounded bullet points in the listClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 13, 2023 at 6:43am
5
Most recent comment from Jan:Thank you, You can close the ticket now.Jan
gamesmag
Error messageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 13, 2023 at 5:37am
6
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, Soledad theme doesn't use the "elementor/widgets/widgets_registered" hook. Maybe this comes from one of your installed plugins.I've updated all the plugins to ...
LINZZ
Querys most viewedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 13, 2023 at 2:41am
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support showing most reads in the last 24 hours.You should install the WordPress Popular Posts plugin and follow the document at this link ...
laugher
canonicalize home page paginationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 13, 2023 at 2:20am
8
Most recent comment from PenciDesign Supporter:Hi,Do you mean you want to remove all the pagination page numbers on the homepage?You should insert this code either into the functions.php file of the child theme or by using the CodeSnippet plugin a ...
mazzocchiandrea
Slider on FirefoxClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 8:52pm
8
Most recent comment from PenciDesign Supporter:Hi,You're currently using the oversized screen resolutions. If you want the slider image fit to your screen, you need to upload an image that has a similar ratio.Regards,PenciDesign.
soumitroroy
Regarding Page speedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 8:39pm
2
Most recent comment from PenciDesign Supporter:Hi,About the pagespeed optimization, please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign.
paulotravels
Issue with HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 5:21pm
4
Most recent comment from PenciDesign Supporter:Hi,The problem is that you've selected the wrong page template for the homepage.I'll configure it for your site.Please check.Regards,PenciDesign.
Fred
Disable Comment Counts on HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 5:08pm
4
Most recent comment from PenciDesign Supporter:Hi,Please edit the home page with the Elementor Page Builder then modify the settings like the video tutorial below:Regards,PenciDesign.
nancy026
LicenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 4:16pm
2
Most recent comment from PenciDesign Supporter:Hi,I'll close this ticket because this is duplicate content.Regards,PenciDesign.