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Public Tickets

curiouscyn can't updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2023 at 3:52pm   6 Most recent comment from curiouscyn:Thank you so much! I'm updated and up and running!Cynthia Alex Theme settingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2023 at 4:50pm   2 Most recent comment from PenciDesign Supporter:Hi,1. You can enable the dark mode by going to Appearance → Customize → General → Dark Mode: Turn on the "Enable Dark Mode Switcher" option,2. About the theme font size, you can customize it by ... tanin custom footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2023 at 4:19pm   2 Most recent comment from PenciDesign Supporter:Hi,Do you install any template builder plugins? The current footer on your site was overwritten by one of the installed plugins, so all the settings you've config on the customizer can't app ... worldsitepartners security pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2023 at 3:48pm   2 Most recent comment from PenciDesign Supporter:Hi,If you're running your website under the shared hosting, you should install one of these security plugins:- Sucuri Security- Wordfence SecurityRegards,PenciDesign. imax555 website optimizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2023 at 4:10pm   6 Most recent comment from PenciDesign Supporter:Hi,I can't be logged in to your site because it shows the 403 Forbidden error.Regards,PenciDesign. [email protected] CodeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2023 at 2:42pm   3 Most recent comment from [email protected]:Ok thx very much linhoday Search iconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2023 at 1:53pm   5 Most recent comment from PenciDesign Supporter:Hi,No. You need to do it one time only.Regards,PenciDesign. Kunal Invalid purchase code. Please check it again.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2023 at 1:00pm   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... Edward Biamonte missing social media buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2023 at 3:20am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support adding custom social media URLs and codes to the current list.Regards,PenciDesign. Amrrit Achipallya How to make topbar sticky?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2023 at 1:42am   16 Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you customize it.Regards,PenciDesign. Marina747 Overlapped content on pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2023 at 8:08pm   2 Most recent comment from PenciDesign Supporter:Hi,This is a small issue of the font size changer features.Please go to Appearance → Customize → Single Posts → General → turn off the "Enable Font Sizes Changer" option then waiting for the n ... wpsovac Search button sybolClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2023 at 11:16am   3 Most recent comment from wpsovac:Hi,many thanks for fast reply. It seems it was just needed to clean the cache. Could it happen? It works all fine now :) I think will wait to the next update so if there was something will overwrite ... tim-nieuwpoort Image filters mediaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2023 at 10:13am   18 Most recent comment from PenciDesign Supporter:Hi,No. This plugin doesn't add the image filter features.Regards,PenciDesign. Amrrit Achipallya Spacer Module Not Effectively DisplayingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2023 at 6:46am   7 Most recent comment from Amrrit Achipallya:thank you  abbygailverdejo Transfer to kadenceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2023 at 1:58am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, there is no way to convert the data from the Elementor to Kadence.Please take a little time to watch the Elementor document on the link below, it is easy to build and config:Regards, ...