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Public Tickets

Arun Tamang Website isn't working properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2023 at 3:21am   10 Most recent comment from PenciDesign Supporter:Hi,I've configured your site with the best optimization options and cache plugin. If the site speed doesn't meet your expectations, you should contact your hosting support, as this issue is ... René How about I put this in where it saysClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2023 at 7:57pm   2 Most recent comment from PenciDesign Supporter:Hi,You can add the Terms and Conditions checkbox by going to Appearance > Customize > WooCommerce > Checkout, then on the Terms and Conditions page field, select the page where your Terms and Conditio ... iedyweb Instagram FeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2023 at 3:25pm   12 Most recent comment from PenciDesign Supporter:Hi,Please read the document at this link to understand how to customize the spacing of the Elementor section: https://elementor.com/help/create-space-with-padding-and-margin/Regards,PenciDesign. PkaSlaTv Page SpeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2023 at 3:07pm   4 Most recent comment from PenciDesign Supporter:Hi,I've config the pagespeed optimization for your site.Please clear all the browser caches and check again.Regards,PenciDesign. Nuno Bexiga Featured Image not adjusting in the post previewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2023 at 10:28am   7 Most recent comment from Nuno Bexiga:Thank you. I'll do it.You can close this one. Nuno Bexiga Unparsable Structured Data. GoogleTagManager errorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2023 at 1:47am   7 Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check it.Regards,PenciDesign. Sven Graf Lizenz mit Website in abgelaufenem Vertrag verbunden, kann nicht darauf zugreifen, bitte trennen !?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2023 at 1:29am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... Nuno Bexiga Change Main Page Slider onlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2023 at 4:43pm   7 Most recent comment from Nuno Bexiga:ok. You can close this one. I'll go check the reply on the other.Thanks  Nuno Bexiga Google Anaytics AMP TagClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2023 at 4:42pm   3 Most recent comment from Nuno Bexiga:ah ok. So it's well configured.Thank you.You can close this ticket. leist007 Transfer licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2023 at 4:11pm   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... bavnild How do we add a conscent check box on checkout?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2023 at 4:10pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to dashboard → WooCommerce → Settings → Account & Privacy → Checkout privacy policy: change the text in this field. Regards,PenciDesign. bavnild How and where can I put this return to the previous page inClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2023 at 11:47am   3 Most recent comment from bavnild::-) Thanks bavnild Where do I direct this field to then we for our stuff on Sales & Terms Privacy & cookies and more​ ​Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2023 at 11:33am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → WooCommerce > Settings > Checkout → Terms and Conditions: select the page you want to show at this option field.Regards,PenciDesign. PkaSlaTv I want to update your existing home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2023 at 8:41am   37 Most recent comment from PenciDesign Supporter:Hi,Please modify the number of posts you want to show to fit this area by going to Appearance → Customize → Featured Slider → General → Amount of Slides.Regards,PenciDesign. PkaSlaTv PopupClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2023 at 8:32am   2 Most recent comment from PenciDesign Supporter:Hi,This is an issue of the cache plugin. Please clear all the Critical CSS caches, site caches, and Cloudflare Cache, then check again.Regards,PenciDesign.