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Public Tickets

brendahanson92 Updating Elementor broke my siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2023 at 2:30pm   13 Most recent comment from PenciDesign Supporter:Hi,About the update notice, please try to check again later.Regards,PenciDesign. trieuman How to Align Center Product CategoriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2023 at 9:43am   9 Most recent comment from trieuman:Hi PenciDesign,I understood!Thanks very much for your great support! datayura Elementor doesn't edit pages since its last updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2023 at 6:02am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to dashboard → Elenentor → Settings → Features: disable the following features: - Global Style Guide - Nested Elements - Flexbox Container - Grid Container Save changes and check a ... littlepellizza update 8.0.09Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2023 at 6:00am   312 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (min-width: 961px) {    .sticky-wrapper:not(.is-sticky) #navigation .show-sear ... jackt79 Problem activating licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2023 at 3:48am   2 Most recent comment from PenciDesign Supporter:Hi,I've activated the license for your site,Please clear all the browser caches and check again.Regards,PenciDesign. Iman home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2023 at 12:41am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to dashboard → Elenentor → Settings → Features: disable the following features: - Global Style Guide - Nested Elements - Flexbox Container - Grid Container Save changes and check a ... Fjura Bold hyperlinksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2023 at 4:15pm   5 Most recent comment from Fjura:worked great, thank you Harsh Elementor Not WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2023 at 7:31am   3 Most recent comment from Harsh:Yes this worked. Thanks for the help! Shiken Featured image not showing on FBClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2023 at 7:06am   2 Most recent comment from PenciDesign Supporter:Hi,About this issue, please read the document detail at this link: https://soledad.pencidesign.net/soledad-document/#social_sharingRegards,PenciDesign. sonalikarancherry RSS Feed - ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2023 at 12:52am   10 Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check it.Regards,PenciDesign. yuyao soledad Category Overlay styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2023 at 12:50am   4 Most recent comment from PenciDesign Supporter:Hi,Let's follow the guide I've written in the previous comment.Regards,PenciDesign. ommeringd License RevokeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2023 at 12:49am   5 Most recent comment from PenciDesign Supporter:Hi @xandeitos,Please send me the purchase code to [email protected],PenciDesign. brendahanson92 Replacing Featured Image with Featured VideoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2023 at 2:09am   3 Most recent comment from brendahanson92:I found a good plugin. you can close this grupotelematica Offline ModeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 31, 2023 at 4:46pm   3 Most recent comment from grupotelematica:Thank you very much!, please mark the ticket as closed. Thanks! Harsh Category Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 31, 2023 at 4:18pm   11 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .navigation.menu-style-2 .penci-megamenu .penci-content-megamenu .penci-mega-latest-posts .penci-mega-po ...