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Public Tickets

Lukasz Ropczynski RODO widget + zgodaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2023 at 9:52pm   3 Most recent comment from Lukasz Ropczynski:Thank you. I managed to turn it on. Works well! René How do we enable the footer?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2023 at 4:06pm   4 Most recent comment from PenciDesign Supporter:Hi,The footer of your site was built with the Penci Block and Elementor, so please go to dashboard → Penci Blocks: edit the footer content in this section.Regards,PenciDesign. DeBeerMedia01 Problems with Elementor + new version of SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2023 at 4:04pm   4 Most recent comment from PenciDesign Supporter:Hi,I've logged in and checked your site, all the content showing correctly, here is the screenshot:Please clear all the site caches,  browser caches and check again.Regards,PenciDesign. Lukasz Ropczynski Development versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2023 at 11:01am   15 Most recent comment from PenciDesign Supporter:Hi,Thank you for letting me know about this.Regards,PenciDesign. Arun Tamang Website isn't working properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2023 at 3:21am   10 Most recent comment from PenciDesign Supporter:Hi,I've configured your site with the best optimization options and cache plugin. If the site speed doesn't meet your expectations, you should contact your hosting support, as this issue is ... René How about I put this in where it saysClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2023 at 7:57pm   2 Most recent comment from PenciDesign Supporter:Hi,You can add the Terms and Conditions checkbox by going to Appearance > Customize > WooCommerce > Checkout, then on the Terms and Conditions page field, select the page where your Terms and Conditio ... iedyweb Instagram FeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2023 at 3:25pm   12 Most recent comment from PenciDesign Supporter:Hi,Please read the document at this link to understand how to customize the spacing of the Elementor section: https://elementor.com/help/create-space-with-padding-and-margin/Regards,PenciDesign. PkaSlaTv Page SpeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2023 at 3:07pm   4 Most recent comment from PenciDesign Supporter:Hi,I've config the pagespeed optimization for your site.Please clear all the browser caches and check again.Regards,PenciDesign. Nuno Bexiga Featured Image not adjusting in the post previewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2023 at 10:28am   7 Most recent comment from Nuno Bexiga:Thank you. I'll do it.You can close this one. Nuno Bexiga Unparsable Structured Data. GoogleTagManager errorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2023 at 1:47am   7 Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check it.Regards,PenciDesign. Sven Graf Lizenz mit Website in abgelaufenem Vertrag verbunden, kann nicht darauf zugreifen, bitte trennen !?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2023 at 1:29am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... Nuno Bexiga Change Main Page Slider onlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2023 at 4:43pm   7 Most recent comment from Nuno Bexiga:ok. You can close this one. I'll go check the reply on the other.Thanks  Nuno Bexiga Google Anaytics AMP TagClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2023 at 4:42pm   3 Most recent comment from Nuno Bexiga:ah ok. So it's well configured.Thank you.You can close this ticket. leist007 Transfer licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2023 at 4:11pm   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... bavnild How do we add a conscent check box on checkout?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2023 at 4:10pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to dashboard → WooCommerce → Settings → Account & Privacy → Checkout privacy policy: change the text in this field. Regards,PenciDesign.