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Public Tickets

airesbruna Change the domain wicth the license key has been registered forClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2023 at 1:37am   19 Most recent comment from PenciDesign Supporter:Hi @SUMEICHANG,I've replied to your email.Please check.Regards,PenciDesign. lake_house Sticky image on scrollingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2023 at 3:35pm   6 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .mobile-ads {    display: none;}@media only screen and (max-width: 767px) {    .mobile-ads {   � ... Jaydip Post formateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2023 at 2:05pm   6 Most recent comment from PenciDesign Supporter:Hi,You can create a custom search page with the Archive Template & Elementor by following the document at this link: https://soledad.pencidesign.net/soledad-document/#archive_pageRegards,PenciDesign. infoctrlgizmo Customizing Menu OptionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2023 at 7:18am   10 Most recent comment from PenciDesign Supporter:Hi,Please remove the previous code then install the If Menu – Visibility control for Menus plugin and follow the document at this link: https://wordpress.org/plugins/if-menu/Regards,PenciDesign. jpinheiro Miscellaneous QuestionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2023 at 12:49am   2 Most recent comment from PenciDesign Supporter:Hi,The issue is that Soledad and Google use different web view algorithms. Soledad counts every time a user reads the post, while Google only counts unique views for each user's IPRegards,PenciDe ... Lukasz Ropczynski RODO widget + zgodaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2023 at 9:52pm   3 Most recent comment from Lukasz Ropczynski:Thank you. I managed to turn it on. Works well! René How do we enable the footer?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2023 at 4:06pm   4 Most recent comment from PenciDesign Supporter:Hi,The footer of your site was built with the Penci Block and Elementor, so please go to dashboard → Penci Blocks: edit the footer content in this section.Regards,PenciDesign. DeBeerMedia01 Problems with Elementor + new version of SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2023 at 4:04pm   4 Most recent comment from PenciDesign Supporter:Hi,I've logged in and checked your site, all the content showing correctly, here is the screenshot:Please clear all the site caches,  browser caches and check again.Regards,PenciDesign. Lukasz Ropczynski Development versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2023 at 11:01am   15 Most recent comment from PenciDesign Supporter:Hi,Thank you for letting me know about this.Regards,PenciDesign. Arun Tamang Website isn't working properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2023 at 3:21am   10 Most recent comment from PenciDesign Supporter:Hi,I've configured your site with the best optimization options and cache plugin. If the site speed doesn't meet your expectations, you should contact your hosting support, as this issue is ... René How about I put this in where it saysClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2023 at 7:57pm   2 Most recent comment from PenciDesign Supporter:Hi,You can add the Terms and Conditions checkbox by going to Appearance > Customize > WooCommerce > Checkout, then on the Terms and Conditions page field, select the page where your Terms and Conditio ... iedyweb Instagram FeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2023 at 3:25pm   12 Most recent comment from PenciDesign Supporter:Hi,Please read the document at this link to understand how to customize the spacing of the Elementor section: https://elementor.com/help/create-space-with-padding-and-margin/Regards,PenciDesign. PkaSlaTv Page SpeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2023 at 3:07pm   4 Most recent comment from PenciDesign Supporter:Hi,I've config the pagespeed optimization for your site.Please clear all the browser caches and check again.Regards,PenciDesign. Nuno Bexiga Featured Image not adjusting in the post previewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2023 at 10:28am   7 Most recent comment from Nuno Bexiga:Thank you. I'll do it.You can close this one. Nuno Bexiga Unparsable Structured Data. GoogleTagManager errorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2023 at 1:47am   7 Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check it.Regards,PenciDesign.