Public Tickets
kriegundliebe
Promotion Pop UpClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 21, 2023 at 3:57pm
2
Most recent comment from PenciDesign Supporter:Hi,Please follow these steps:1. Go to dashboard → Penci Blocks: add the new block with the popup content with Elementor Page Builder on this page,2. Navigate to Appearance → Customize → Promo Po ...
Marina747
Ads load too slowClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 21, 2023 at 3:55pm
4
Most recent comment from PenciDesign Supporter:Hi,1. You should understand what is ads.txt file means by following this link: https://en.wikipedia.org/wiki/Ads.txt2. This file content doesn't affect the ad loading time.Regards,PenciDesign.
Nuno Bexiga
BreadCrumbs , php file location to insert a bit of codeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 21, 2023 at 3:29am
4
Most recent comment from PenciDesign Supporter:Hi,This is a general notice for all sites, so you can ignore this message.Regards,PenciDesign.
paulotravels
Soledad templace not opening properlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 20, 2023 at 11:34pm
2
Most recent comment from PenciDesign Supporter:Hi,1. We recommend you should import the demo data after installing the Soledad theme by following the document at this link: https://soledad.pencidesign.net/soledad-document/#import-demo2. About the ...
verap13
Penci Privacy PolicyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 20, 2023 at 11:28pm
7
Most recent comment from verap13:Thankyou very much!You can close here :)
Nuno Bexiga
Can't download all files of the themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 20, 2023 at 4:12pm
3
Most recent comment from Nuno Bexiga:It's fixed now.You can close it.
gidantrip
next/prev navigationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 20, 2023 at 2:45pm
5
Most recent comment from gidantrip:thank you so much!!!!!
igbosque
Edit author pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 20, 2023 at 2:45pm
3
Most recent comment from igbosque:Thanks. Work perfectly. You can close the ticket :)
Ha
HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 20, 2023 at 2:07pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Homepage → General: turn on the "Enable Infinite Scroll on Homepage" option.Regards,PenciDesign.
pmadriaan
Penci Smart List Settings not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 19, 2023 at 5:19pm
10
Most recent comment from pmadriaan:Great, now it's working. Thank you very much for your help! Have a great day! :)
Harsh
HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 19, 2023 at 8:39am
2
Most recent comment from PenciDesign Supporter:Hi,Following your question, please read the document detail at this link: https://soledad.pencidesign.net/soledad-document/#homepageRegards,PenciDesign.
RohittSingh
Single Post custom sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 19, 2023 at 8:14am
2
Most recent comment from PenciDesign Supporter:Hi,1. You can create a custom sidebar by going to dashboard → Soledad → Sidebar Manager,2. After adding the new sidebar, you can assign it to the single post at the post editor screen or go to App ...
johnzic
front end submissionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 19, 2023 at 6:19am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Topbar → General Settings:- Turn on the "Enable Top Bar" option,- Display Login/Register?: select position you want to show the login button this option. ...
vincenthinking
Moving MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 18, 2023 at 5:29pm
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Vertical Navigation & Hamburger Menu → General → Turn off the "Completely Delete The Header When Enable Vertical Navigation" and "Enable Vertical Navig ...
modymonter
LightboxClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 18, 2023 at 10:56am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → turn on the "Disable Lightbox on Single Posts" option.Regards,PenciDesign.