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Public Tickets

Ravi060412 Exiting perposeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2023 at 12:48am   2 Most recent comment from PenciDesign Supporter:Hi, Check this ticket: https://pencidesign.ticksy.com/ticket/3327467/ Please don't create multiple tickets with the same content. Regards,PenciDesign. Ravi060412 Please fix thatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2023 at 12:45am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that you've inserted the wrong code in the Customizer settings.Please go to dashboard > Soledad > Ads Manager > Header: check all the custom code you've added on this page. ... Debbie_123_2020 logo sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2023 at 8:31am   2 Most recent comment from PenciDesign Supporter:Hi,The logo size in this demo is 566x189px.Regards,PenciDesign. Mannenmedia Dark Mode white flashes?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 17, 2023 at 3:24pm   4 Most recent comment from PenciDesign Supporter:Hi,The problem is that the browser need a little time to read the cookie data and then apply the settings to the site, so the user needs to wait a few moments.We're currently researching the best ... Jason Kay issues with new updates and plug inClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 17, 2023 at 7:10am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. gomelanesians Change domain name for my licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 16, 2023 at 10:48pm   5 Most recent comment from grupolobe:Sorry, i edited my message and i created a new post. Ravi060412 why again update and updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 16, 2023 at 7:11am   2 Most recent comment from PenciDesign Supporter:Hi, If you don't know how to update the Soledad theme, please read the document below: How to Update A Premium WordPress Theme to Latest Version? Regards,PenciDesign. Ravi060412 why update ?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 16, 2023 at 7:07am   2 Most recent comment from PenciDesign Supporter:Hi,If you want to access the new features and improve the theme's code, you should update Soledad to the latest version. Otherwise, you can continue using the current version without any risk.Reg ... laugher sequential orderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 16, 2023 at 12:50am   2 Most recent comment from PenciDesign Supporter:Hi,This is HTML heading order issue (from h1 to h6), you can read the document here for more information: https://dequeuniversity.com/rules/axe/4.6/heading-orderYou can ignore this notice because it ... sierral4 Sidebar NavigationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 16, 2023 at 12:40am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Vertical Navigation & Hamburger Menu > General: turn on the "Enable Vertical Navigation" option.Regards,PenciDesign. pphichitchai import demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 15, 2023 at 3:29pm   2 Most recent comment from PenciDesign:Hi,We've said about this in the Welcome page - So, please go to Appearance > Install Plugins > and install the plugin "Penci Soledad Demo Importer"Best Regards,PenciDesign annabellschwarz Plugin PolylangClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 15, 2023 at 11:23am   14 Most recent comment from PenciDesign Supporter:Hi,1. This is a config file for the multilanguage plugin. The multilanguage plugin will scan all the settings on the Customizer so that it may be a problem for your site. There is no way to deactivate ... Marina747 quizzClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2023 at 4:31pm   21 Most recent comment from PenciDesign Supporter:Hi,I've written in the previous comment, all the code about the WordPress cronjob, you need to edit and add to the wp-config.php plugin.I recommend: if you don't know how to do that and how ... gkumar2006 Drop down background color not be changedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2023 at 11:47am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Logo & Header > Colors > Dropdown Background Color: change the background on this option.Regards,PenciDesign. babyu Paywall - hide the complete text, including tags, social sharing, and author boxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2023 at 11:38am   5 Most recent comment from PenciDesign Supporter:Hi,About the Penci Paywall, we'll release an update at the end of this month.Please keep waiting.Regards,PenciDesign.