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Public Tickets

Fred Disable Post View CountsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 7, 2023 at 12:54am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you permanently disable this feature.Regards,PenciDesign. melissamaryse ARCHIVEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 7, 2023 at 12:46am   4 Most recent comment from PenciDesign Supporter:Hi,Please send me some URL that is related to this case.Regards,PenciDesign. HatandCo I can not see my posts.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2023 at 3:08pm   10 Most recent comment from PenciDesign Supporter:Hi,The image doesn't display because you've not set the featured image for the post.Please follow the document here to understand how to add the post thumbnail: https://www.wpbeginner.com/be ... Archodoula Georgiou Layout homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2023 at 3:06pm   2 Most recent comment from PenciDesign Supporter:Hi,The layout on this demo is named "1St Standard then List". You can choose this by going to Appearance > Customize > Homepage > General > Homepage Layout.Regards,PenciDesign. Ravi060412 licence keyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2023 at 2:49pm   2 Most recent comment from PenciDesign Supporter:Hi,Please read the document to understand how to get the purchase code from Envato: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-Regards,PenciDesign. tatawbcn Countdown in elementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2023 at 8:33am   6 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 767px) {    .penci-countdown-row {        display: flex;   ... laugher RenderingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2023 at 3:29am   7 Most recent comment from PenciDesign Supporter:Hi,I've config some extra JS delay by going to Appearance > Customize > Speed Optimization > Optimize JavaScripts.Regards,PenciDesign. clairechenbear0903 solededClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2023 at 1:59am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... rafeekpp Menu Arrow IconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 3, 2023 at 2:47pm   2 Most recent comment from PenciDesign Supporter:Hi,Please send me your site URL.Regards,PenciDesign. rtblogger Pagination With Offset Not Working With ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2023 at 8:12pm   23 Most recent comment from rtblogger:Please close this. Thanks. Amer theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2023 at 8:41am   8 Most recent comment from PenciDesign Supporter:Hi,Please contact to the Envato Support by follow this link: https://help.market.envato.com/hc/en-us/requests/newRegards,PenciDesign. nansen179 Single Posts Template Style (#8) & Auto Get Featured ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2023 at 8:35am   5 Most recent comment from nansen179:Hi team -I'm clear. Thanks for this tip, and now this issue has been resolved. Style 8 and featured image part can work.This ticket can get a closure.Nansen koshung theme modifyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2023 at 8:09am   4 Most recent comment from PenciDesign Supporter:Hi,For the header icon cart, please modify it by going to Appearance > Customize > WooCommerce > General > Header Area.For another icons, navigate to Appearance > Customize > Logo & Header > Main Bar ... Mannenmedia Widgets Top 5 have gone weirdClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2023 at 7:56am   2 Most recent comment from PenciDesign Supporter:Hi,About this case, please update Soledad to the latest version by following the document on the link below and then check again.How to Update A Premium WordPress Theme to the Latest Version?Regards,P ... progettofl2021 difference of the citation structure between pc and mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2023 at 1:46am   6 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of the Penci AMP only supports general editing color for the AMP pages.We'll add more customized options in the future plugin update.Regards,PenciDesign.