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Public Tickets

otakuapologist Galleries broken?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2023 at 10:19am   2 Most recent comment from PenciDesign Supporter:Hi,About this issue, please install the Gutenberg plugin here: https://wordpress.org/plugins/gutenberg/Regards,PenciDesign. Iury Instead of the word "Home" in English, the theme is showing Portuguese terms in the Single Post session.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2023 at 2:29am   9 Most recent comment from Iury:Thank you so much. It worked! :) alextabar Site too Slow / Traffic dropped after changing themesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2023 at 2:56pm   1 Most recent comment from alextabar:[Please reopen this ticket and disregard the old one]. Even though I love the look of your theme, I keep reading the same issues from other peers in the forum and Facebook Group. My traffic and the ra ... schoolofjournalism Issues with WordPress siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2023 at 9:35am   14 Most recent comment from kostas1986:Perfect. Thank you! Iury Featured image, in the Single Post session is a crashing when zooming in.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2023 at 4:08am   3 Most recent comment from Iury:Thank you. It worked. vuhuyhai My license is used by someone elseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 4, 2023 at 4:42pm   2 Most recent comment from PenciDesign:Hi,I've revoked the license assigned to that domain, you can try to activate it again now. Best Regards, PenciDesign  krisporelmundo Auto clickable mega menu on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 4, 2023 at 9:49am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard > Plugins: delete the Penci Shortcode & Performance plugin then re-install it by going to Appearance > Install Plugins.Clear all the caches then check again.Regards,PenciDesi ... laugher Newer and older postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 4, 2023 at 12:53am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-pagination {    display: none;}Regards,PenciDesign. KerriDPraiano colorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 3, 2023 at 4:12pm   14 Most recent comment from PenciDesign Supporter:Hi, Please add the following CSS code to your site: .menu-style-2 .penci-megamenu .penci-content-megamenu .penci-mega-latest-posts .penci-mega-post:before {     background-color: transparent !imp ... tim-nieuwpoort Search in Penci SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 3, 2023 at 2:52pm   15 Most recent comment from tim-nieuwpoort:Ok thanks, you can close this ticket :) tim-nieuwpoort Color hover button sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 3, 2023 at 11:12am   7 Most recent comment from tim-nieuwpoort:It worked, thanks :) makbar75 Remove Archieve word from Archieve pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 3, 2023 at 10:33am   2 Most recent comment from PenciDesign:Hi,You can check the option for it via Customize > General > Category, Tags, Search, Archive PagesBest Regards,PenciDesign randamedya Dark Mode as DefaultClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 3, 2023 at 1:44am   19 Most recent comment from PenciDesign Supporter:Hi,I'll update this ticket when the new update with this features is available.Regards,PenciDesign. Marisabel Chacon tengo problemas con el themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 3, 2023 at 1:39am   2 Most recent comment from PenciDesign Supporter:Hi,Please write your request in English.Regards,PenciDesign. Fred Color Selection - No hex codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 2, 2023 at 1:54pm   7 Most recent comment from Fred:That was exactly the problem. Seems to be working great now!Thanks for your help!