Public Tickets
anpermo
Title postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 27, 2023 at 4:31pm
11
Most recent comment from anpermo:Hello, so perfect, thank you very much. Best regards
Kunal
Featured Image Upload FailedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 27, 2023 at 2:50pm
6
Most recent comment from PenciDesign Supporter:Hi,
The problem is that the newest version of Elementor conflicts with one of the installed plugins, so it doesn't save properly.
Please try to deactivate all plugins (exclude Elementor and all p ...
ageingrebel
Soledad theme and Elementor incompatibilityClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 27, 2023 at 1:57am
6
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that the newest version of Elementor conflicts with one of the installed plugins, so it doesn't load properly.Please try to deactivate all plugins ( ...
longxyer
Footer signup formClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 26, 2023 at 3:01pm
2
Most recent comment from PenciDesign Supporter:Hi,The Footer Signup form display for the entire site, the current version of Soledad doesn't support showing this area on the custom page.Regards,PenciDesign.
Jacqueline Lawson
Homepage defaults to /example.homeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 25, 2023 at 3:09pm
24
Most recent comment from PenciDesign Supporter:Hi,Yes. This is the first time I meet this issue with Elementor and WordPress, so I need time to research and check this case on my testing site.I'll update this ticket when I found the main issu ...
Cristina_Point2
Custom HTML on specific category pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 24, 2023 at 3:35pm
6
Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad doesn't support this feature but we'll add this in the next theme update.Regards,PenciDesign.
AsaBradley
Color Change of Header Social Icons Doesn't WorkClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 24, 2023 at 11:30am
3
Most recent comment from AsaBradley:I'm an idiot. I thought that was to enable my brand colors. It's 4 am where I am. I should stop working while sleep deprived. Thank you!
anpermo
Single PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 24, 2023 at 12:00pm
4
Most recent comment from anpermo:I have solved it, the content text is configured in the same entry of the news. Thank you
bikehabits
LicenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 24, 2023 at 8:19am
5
Most recent comment from bikehabits:Now it's okay, thank you!
Regards
George
AdsenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 23, 2023 at 2:43pm
4
Most recent comment from PenciDesign Supporter:Hi,If you want to show the AdSense on the entire site, you need to put it on the header or footer by going to Appearance > Customize > Penci AMP > Header or Footer. Each location we've already in ...
George
Homepage Demo ImportClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 23, 2023 at 9:32am
7
Most recent comment from George:I have solved it by trying to copy the design. Thank you
PotatoGraphick
Offsetting Anchor ScrollClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 23, 2023 at 6:16am
3
Most recent comment from PotatoGraphick:Well. That's less than helpful.
2k19musicmaster
SEO & website healthClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 23, 2023 at 2:05am
6
Most recent comment from PenciDesign Supporter:Hi,Can you send me the problem detail? About the post view count, this is a problem with the cache plugin. Your site display content from the cache, so the post count still doesn't update correct ...
nikothewriter
Soledad settingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 22, 2023 at 7:20pm
5
Most recent comment from nikothewriter:Oh, I am so sorry I did not reply in time! Thank you! It works. And thank you!Regards,Niko
Swnaturephoto
Affiliate Marketing Images/linksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 22, 2023 at 3:55pm
4
Most recent comment from PenciDesign Supporter:Hi,Please watch the Youtube video I sent in the previous reply.Regards,PenciDesign.