Public Tickets
Alice
height difference problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 4, 2022 at 7:03am
22
Most recent comment from Alice:Hi,I found the problem,Just change the background color of the drop-down. Thank you for your help and guidance for so many questions above.
srsitworld
Theme installation failedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 4, 2022 at 1:58am
2
Most recent comment from PenciDesign Supporter:Hi,The problem is that you've uploaded the wrong theme file. Please read the document on this link to understand how to setup correctly: https://soledad.pencidesign.net/soledad-document/#import- ...
Matthew T Joseph
Related PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 3, 2022 at 6:25pm
3
Most recent comment from Matthew T Joseph:Thanks
jefferyzheng
featured image on contact us pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 3, 2022 at 5:05pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Pages > General: turn on the "Hide Featured Image Auto Appears" option.Regards,PenciDesign.
jefferyzheng
Tiktok feed widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 3, 2022 at 2:21pm
2
Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad doesn't support showing the video feed of the user account. We'll consider improving this features in the future theme update. Regards,PenciDesign.
yanan5
media thumbnailsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 3, 2022 at 7:51am
9
Most recent comment from yanan5:solvedthanks
Andres Navarro
problems with CLSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 3, 2022 at 1:27am
4
Most recent comment from PenciDesign Supporter:Hi,The CLS issue comes from the primary logo of your site. Please edit your header with the Penci Header Builder, then enter the correct image size to:- Maximum Width for Logo Image- Maxium Height fo ...
Andres Navarro
logo in the menu mobile deviceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 2, 2022 at 4:59pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Logo & Header > Vertical Mobile Navigation: upload the image at the "Logo for Vertical Mobile Nav".Regards,PenciDesign.
roddam
Homepage Format - Grid and/or PhotographyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 2, 2022 at 1:14am
3
Most recent comment from roddam:Thank you so much. Problem solved!Cheers
laugher
Search barClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 1, 2022 at 5:01pm
7
Most recent comment from PenciDesign Supporter:Hi,Please read the document detail here: https://www.wpbeginner.com/beginners-guide/how-to-add-your-wordpress-site-to-google-webmaster-tools/Regards,PenciDesign.
boulkerbengelloun
entête articleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 1, 2022 at 1:50am
4
Most recent comment from PenciDesign Supporter:Hi,- The single post template is a custom post layout you want to show for the single posts page,- The archive template is a page listing all your post for the category/tags/search/... pages.You can b ...
jefferyzheng
Penci BlocksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 30, 2022 at 1:28am
6
Most recent comment from PenciDesign Supporter:Hi,The problem is that the WooCommerce plugin has validated all HTML output of the product description, so all the shortcodes not working correctly,We'll improve this feature in the future theme ...
laugher
Mobile layoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 29, 2022 at 4:51pm
1
Most recent comment from laugher:Mobile layout seems a bit too large.
Ty a lot.Solved sry. Can close it
Diletta
change appearance of HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 29, 2022 at 11:51am
3
Most recent comment from Diletta:I watched the videos but if I'm not mistaken it shows how to create a new Home and not how to edit the existing one. However I fixed it by disabling the whole section by disabling the foregroun ...
Sérgio Sant\'Ana Junior
turn off subtitleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 29, 2022 at 9:11am
3
Most recent comment from Sérgio Sant\'Ana Junior:Resolved