Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

kamranhere Logo and main menu not loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2022 at 2:39pm   13 Most recent comment from kamranhere:Got it. Thank you anyways, you guys are awesome and the support is very well timed as well. Will make sure to buy soledad for other websites as well. mrxjb penci login/register popupClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2022 at 4:34am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support adding the custom field to the login form.We'll consider adding more options in the future theme update.Regards,PenciDesign. Poulain Pas de bouton mise a jour pour ma version SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2022 at 4:50pm   4 Most recent comment from PenciDesign Supporter:Hi,About the theme update, please read our document detail on the link below:How to Update A Premium WordPress Theme to Latest Version?Regards,PenciDesign. mlagonissi HOMEPAGE SMARTPHONE +Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2022 at 4:49pm   4 Most recent comment from PenciDesign Supporter:Hi,About this problem, please clear all the Critical CSS cache, site cache, and your browser cache then check again.Regards,PenciDesign. kamranhere Rounded CornersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2022 at 4:40pm   23 Most recent comment from kamranhere:Thank you. mlagonissi PUBLIC THANKSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2022 at 10:30am   2 Most recent comment from PenciDesign Supporter:Hi,Thank you very much for your kind words.At PenciDesign, we're trying to reply to our buyers as quickly as possible.Have a good dayRegards,PenciDesign. racazoi Sidebar Widget Title Heading ChangeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2022 at 10:29am   2 Most recent comment from PenciDesign Supporter:Hi,Please install the Code Snippet plugin, then create a new snippet with the following content; function racazoi_filter_widget_title_tag( $params ) {     $params[0]['before_title'] = � ... La-Ness Albert Penci Recipe RatingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2022 at 10:24am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Penci Recipe doesn't support showing the star rating for a visitor.We'll consider adding this feature in the future theme update.Regards,PenciDesign. antenorilucia problems with videosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2022 at 8:24am   3 Most recent comment from antenorilucia:Thanks a lot! Now it's ok justin035 How to add or remove article on the home sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2022 at 8:01am   6 Most recent comment from PenciDesign Supporter:Hi,Please send me a page URL related to your question.Regards,PenciDesign. thebdbrad I am confused about some featuresClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2022 at 3:40pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please send me more information about your question (screenshot, ...),2. If you don't know how to customize the menu, please read the document on this link: https://www.wpbeginner.com/begin ... laugher load timeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2022 at 3:27pm   2 Most recent comment from PenciDesign Supporter:Hi,If you want to make your site loading faster, please follow the Soledad pagespeed optimization on this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. dick1234 Bug in headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2022 at 11:35am   3 Most recent comment from dick1234:please wat h the video explaing the issue nopedn Issues with updating required pluginsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2022 at 9:18am   11 Most recent comment from PenciDesign Supporter:Hi,Maybe this is a permission issue.You should create a new topic at the VirutalMin support portal, here is some related topic:https://archive.virtualmin.com/node/22219https://archive.virtualmin.com/n ... walterwen008 disable the permalink of the AuthorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2022 at 3:25am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: a.url.fn.n,.author-content a {    pointer-events: none;}Regards,PenciDesign.