Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

bfeltman1 AMP Google Search Critical errorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2022 at 7:45am   18 Most recent comment from PenciDesign Supporter:Hi,We'll fix this issue on the future plugin update, so please ignore it.Regards,PenciDesign. cooltur date on serps resultsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2022 at 1:38am   4 Most recent comment from PenciDesign Supporter:Hi,In general, if you want to hide the data on the Google search result page, you need to hide the post date on your site.Go to Appearance → Customize → Single Posts → General: turn on the "Hide ... rakujp17 how to change the category colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2022 at 12:53am   11 Most recent comment from rakujp17:done, changed the "Categories Accent Color" and the white text color is backthanks irfand13 There is a bug when i customize the themesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 18, 2022 at 4:13pm   12 Most recent comment from PenciDesign Supporter:Hi,1. The video of the recipe only shows on the meta tags and code snippet,2. In case you want to embed the video in the recipe post, please insert the video in the content editor field. (Post content ... mlagonissi SLIDERClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 18, 2022 at 3:47pm   15 Most recent comment from PenciDesign Supporter:Hi,The problem because the current version of Soledad doesn't support rendering the shortcode in the HTML ads option field.Regards,PenciDesign. mlagonissi sliders for adsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 18, 2022 at 3:33pm   2 Most recent comment from PenciDesign Supporter:Hi,You can try to use the Smart Slider 3 plugin here: https://wordpress.org/plugins/smart-slider-3/Regards,PenciDesign. meiyuan3dp checkout list modifiedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 18, 2022 at 4:42am   4 Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you edit it.Regards,PenciDesign. kamranhere Page SpeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2022 at 12:43pm   12 Most recent comment from kamranhere:Thank you once again. You support is really awesome. masuccijr Avoid margin on Top HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2022 at 9:12am   3 Most recent comment from masuccijr:Thank You. That work for me. laugher Code lineClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2022 at 11:21am   4 Most recent comment from PenciDesign Supporter:Hi,This is a code of your site menu, the code located at Footer is the Mobile menu.Regards,PenciDesign. bfeltman1 AMP mega menu problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2022 at 6:45am   5 Most recent comment from bfeltman1:Hi. I have narrowed it down to Enable custom CSS function that was causing the problem. Its not related to AMP.I disabled Enabled custom CSS but enabled some other CSS speed optimizations without sel ... dftech22 YouTube Videos not playing on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2022 at 2:01am   6 Most recent comment from PenciDesign Supporter:Hi,I've login & check your site, this is an compatible issue of the Eael Sticky Video element on Elementor.Please try to add the Youtube via the Video element then check again.Regards,PenciDesign ... laugher Menu arrowsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2022 at 1:39am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #navigation ul.menu ul li.menu-item-has-children a::after {  font-family: FontAwesome;  content: "f105 ... jurr1488 Elementor import full demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2022 at 4:57pm   2 Most recent comment from PenciDesign Supporter:Hi,If you want to import a full Elementor Page/Section, please read the document detail here: https://soledad.pencidesign.net/soledad-document/#soledad_cloudRegards,PenciDesign. mlagonissi single postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2022 at 10:23am   3 Most recent comment from mlagonissi:Ι canceled the issue.ok now thanks. Please close the ticket