Public Tickets
mlagonissi
multiple categories for a postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 23, 2022 at 1:40pm
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → General Settings: turn off the "Show Primary Category from "Yoast SEO" or "Rank Math" only".Regards,PenciDesign.
Vitalba
featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 23, 2022 at 1:14pm
3
Most recent comment from Vitalba:Hii solved. Thank's
Esther
colours text lost in upgrade (footer widgets))Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 23, 2022 at 8:51am
7
Most recent comment from PenciDesign Supporter:Hi,We'll address this issue in the future update, so you can ignore it.Regards,PenciDesign.
yanchukkz1
Can't change mobile menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 23, 2022 at 8:49am
2
Most recent comment from PenciDesign Supporter:Hi,Please change these elements at Appearance → Customize → Logo & Header → Vertical Mobile Navigation.Regards,PenciDesign.
Virgilio Bea
Slow web pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 23, 2022 at 8:46am
12
Most recent comment from PenciDesign Supporter:Hi,You can update the theme without losing any data.Regards,PenciDesign.
Henk
wpbakery or elementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 22, 2022 at 10:20pm
4
Most recent comment from PenciDesign Supporter:Hi,You can request a refund here: https://themeforest.net/refund_requests/newRegards,PenciDesign.
Paxos Magazine
LogoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 22, 2022 at 8:32pm
6
Most recent comment from PenciDesign Supporter:Hi,The problem because you've not set up the mega menu settings for the selected menu.Please go to Appearance → Menus: select the Menu you want to edit then change the menu item to mega menu st ...
fabaff
Personalization tab disappearedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 22, 2022 at 8:14pm
2
Most recent comment from PenciDesign Supporter:Hi,The tab "Personalize" and "Modify with Elementor" are only displayed on the front-end page.Please check again.Regards,PenciDesign.
eggipopp
Deactivate Google FontsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 22, 2022 at 8:09pm
8
Most recent comment from PenciDesign Supporter:Hi,Please also check all the fonts you've used in another plugin (WPBakery Page Builder plugin). The options you've turned on only apply to the fonts enqueue by Soledad Theme.Regards,PenciDe ...
Malisha Mendis
UpdateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 22, 2022 at 5:43pm
3
Most recent comment from Malisha Mendis:Thank you! That was helpful and I managed to update!
mohamedSEO
Post Alignment RTL ProblemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 22, 2022 at 11:26am
3
Most recent comment from mohamedSEO:Thank you for your response
mlagonissi
sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 22, 2022 at 10:48am
8
Most recent comment from PenciDesign Supporter:Hi,Just copy and paste the shortcode in your post content or any position you want to show on your site.For example:
This is a text.
[block_content id="123"]
This is text display after block.You shoul ...
aynis
Yoast SEO not showing the right title or descriptionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 21, 2022 at 5:46pm
6
Most recent comment from PenciDesign Supporter:Hi,For this case, please read the following resource:- https://yoast.com/help/my-meta-descriptions-arent-showing-up-in-the-search-result-pages/- https://yoast.com/how-to-get-google-to-crawl-your-site- ...
jientertainment
Errors on Widget WindowClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 21, 2022 at 1:22am
2
Most recent comment from PenciDesign Supporter:Hi,
About the JSON issue, this is an error from your WordPress and Hosting configuration, please read the document on this link to understand how to resolve this problem.
Regards,PenciDesign.
Patricia Jones
help with home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 20, 2022 at 9:55am
5
Most recent comment from PenciDesign Supporter:Hi,You can edit it by going to Appearance → Customize → Footer → Footer Widgets Area.Regards,PenciDesign.