Public Tickets
wistellgroup
but cannot, please revoke the licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 20, 2022 at 8:28am
2
Most recent comment from PenciDesign Supporter:Hi,I've revoked your license code, please register it on the new domain.Regards,PenciDesign.
racazoi
Header Builder Does not WorkClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 20, 2022 at 5:29am
8
Most recent comment from racazoi:Hi,Thank you for your time.
kables69
Header Builder not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2022 at 8:14pm
7
Most recent comment from kables69:Yes everything seems to be working now. Thank you for the quick response!
angemman
GDPR PolicyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2022 at 6:41pm
2
Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad doesn't support opt-out in the cookie policy at GDPR. Please use this feature with the extra plugins (Complianz, Cookies Yes, ...).Regards,PenciDesign.
angemman
FontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2022 at 2:03pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → GDPR Policy: turn on the "Remove all default google fonts - load default fonts from located hosting" option.Regards,PenciDesign.
nopedn
Issues with menus in headersClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2022 at 4:48am
16
Most recent comment from nopedn:Awesome. thanks!this can be closed now, have a good day!
camosher Mosher
food blogClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2022 at 12:17am
3
Most recent comment from camosher Mosher:Thank you.The support has always been helpful.
Dani
Penci Product Brands sort by CountClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 18, 2022 at 2:31am
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support sorting the brands by post count, We'll consider adding this option in the future theme update.Regards,PenciDesign.
discussingfilm
HeadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 17, 2022 at 12:01pm
3
Most recent comment from discussingfilm:Thank you!
FoggmartService
Regarding AMP issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 17, 2022 at 10:17am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customizer AMP → Penci AMP → Header → Add Custom Code Inside Tag: add the following code
Then clear all the site cache & wait for Google to index your site conte ...
Kroshan
Changes made in Homepage with Elementor not reflectingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 17, 2022 at 4:45am
3
Most recent comment from Kroshan:May be cache plugin was creating issue, i am able to update now. Thanks for your support.
Paxos Magazine
Bekup Error Please helpClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 17, 2022 at 12:27am
3
Most recent comment from PenciDesign Supporter:Hi,About the backup/restore issue, you should contact Siteground support to get an efficient solution. I can only help you resolve all problems with the Soledad theme.Regards,PenciDesign.
tim-nieuwpoort
Search bar headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 16, 2022 at 3:33pm
38
Most recent comment from PenciDesign Supporter:Hi,Please consider using the Header Builder, this feature will fit your requestion.Regards,PenciDesign.
camosher Mosher
food blogClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 16, 2022 at 3:24pm
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.penci-psub-title { font-style: italic;}Regards,PenciDesign.
mikkijack
Default FontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 16, 2022 at 4:47am
7
Most recent comment from PenciDesign Supporter:Hi,Yes. This is a trick to get the Customizer working again. Just revoked the license and then re-activated it again.Regards,PenciDesign.