Public Tickets
firosyd
error ajax searchClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 13, 2022 at 12:07pm
3
Most recent comment from firosyd:Hi there,Yes, I did as you recommended and the Search turned to work in our site without error.Thanks a lot!
VisnuEnvato
Edit the banner, replace iwth my own pictureClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 13, 2022 at 10:19am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Colors → Header Background Image: upload the header background image here.Regards,PenciDesign.
eggipopp
Change Background colorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 13, 2022 at 7:21am
10
Most recent comment from PenciDesign Supporter:Hi,The cache data will save on your server, not from the user browser, so you need to clear all the site & server cache and then check again.If the problem still persists, please send me your WordPres ...
Arturo AR
Spam EmailClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 13, 2022 at 12:04am
3
Most recent comment from Arturo AR:Thank you for your fast response!As always, you're the best!Thanks!
stevenforbes
Footer Widget Area CSS Input Type CSSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2022 at 4:09pm
3
Most recent comment from stevenforbes:Many thanks for the quick reply. That's perfect.
Ernestas
This license key has been registered for the domainClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2022 at 10:45am
9
Most recent comment from ivebeentravelling:Thank you, i have sent this by email
freeman1974
responsive images not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2022 at 10:33am
20
Most recent comment from PenciDesign Supporter:Hi,The problem is that you've uploaded an image that has a different size than our demo site, so some images not showing properly.Regards,PenciDesign.
tatawbcn
video playlist widget problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2022 at 9:51am
12
Most recent comment from PenciDesign Supporter:Hi,
The problem is the Youtube API key of your site has been limited, you should check it again on the next day.
Regards,PenciDesign.
tatawbcn
background color on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2022 at 8:20am
4
Most recent comment from PenciDesign Supporter:Hi,Maybe you've not cleared all the browser cache, please check again on the private/incognito tab.Regards,PenciDesign.
huynguyen300495
Theme set upClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2022 at 4:20am
6
Most recent comment from PenciDesign Supporter:Hi,Please follow the exactly on this image, then clear all the browser cache & check again:Regards,PenciDesign.
ceokingsoft
DowngrageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 11, 2022 at 11:54pm
3
Most recent comment from ceokingsoft:thanks a lot!
rezasobhani1
Stuck in Load moreClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 11, 2022 at 6:11am
8
Most recent comment from PenciDesign Supporter:Hi kflai63,Please re-update Soledad to the latest version then checks again.Regards,PenciDesign.
Norluz
FullScreenClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 11, 2022 at 2:17am
4
Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you customize it.Regards,PenciDesign.
tatawbcn
youtube video on homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 10, 2022 at 2:58am
4
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that the Polylang Connect for Elementor plugin has modified some Elementor features, so the Penci Block doesn't work correctly.I've disable thi ...
lidiabolla
Menu Item Background Color on Hover & Mobile Hamburger ColorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 10, 2022 at 12:59am
4
Most recent comment from PenciDesign Supporter:Hi,Please change the code like this:
.button-menu-mobile svg {
fill: #333;
}Regards,PenciDesign.