Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

mikkijack Customizer errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2022 at 4:46am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Soledad → Activate Theme: enter the purchase code here.Regards,PenciDesign. angelabvasquez variations appearing more than onceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2022 at 12:52am   11 Most recent comment from PenciDesign Supporter:Hi,Soledad already included the Wishlist button, you don't need to install any plugin that has this feature. If the option doesn't work, this means the wishlist button on your screenshot doe ... Paxos Magazine SubscribeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2022 at 6:36pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Install plugins: make sure you've installed the MailChimp for WordPress plugin,2. Navigate to Appearance → Widgets: add the Mailchimp widget to the Footer Sign ... Paxos Magazine WooCommerceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2022 at 6:33pm   8 Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad already supports dark mode for the entire site but doesn't support the dark mode switcher for the visitor.1. Please to Appearance → Customize → General → C ... angemman Transform fontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2022 at 12:28pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Sidebar → General: turn on the "Turn Off Uppercase Widget Heading" option.Regards,PenciDesign. rcorten Logo on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2022 at 7:57am   2 Most recent comment from rcorten:got it!  mailyhoang24 Critical errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 14, 2022 at 4:08pm   4 Most recent comment from PenciDesign Supporter:Hi,I've fixed your site issue, the problem is because you've modified the single.php file with the error syntactic, so the single post can't work properly.Regards,PenciDesign. olafvangastel background color globally should be white but is now whiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 14, 2022 at 3:26pm   10 Most recent comment from PenciDesign Supporter:Hi,1. I don't bypass anything, now I've checked your site again but the browser shows the warning message,2. Because this problem doesn't exist on my browser, I can't debug & send ... Jacqueline Lawson Switch from Child ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 13, 2022 at 5:52pm   3 Most recent comment from Jacqueline Lawson:Thank you. sfan911 purchase code can't active the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 13, 2022 at 9:57am   3 Most recent comment from sfan911:It's great!  Than for your big help! Maxivillus Search: number of posts foundClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 13, 2022 at 9:34am   3 Most recent comment from Maxivillus:Thank you! humphrey_wampula CHOOSE BETWEEN DEMO OPTIONS OF CITYLIGHT DEMO DATAClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 13, 2022 at 2:18am   2 Most recent comment from PenciDesign Supporter:Hi,1. You can choose the page as the homepage by going to dashboard → Settings → Reading → Your homepage displays → Homepage,2. For more information, please read the document detail here: http ... Nisal Favicon doesn't show upClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 12, 2022 at 2:06pm   2 Most recent comment from PenciDesign Supporter:Hi,The problem is because the favicon doesn't load correctly via HTTPS, please install the Really Simple SSL plugin and then check again: https://wordpress.org/plugins/really-simple-ssl/Regards,P ... devbean Renderer error after speed optimizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 12, 2022 at 8:42am   5 Most recent comment from devbean:Thank you. It solved. It turns out this bug is because wp memory limits and not cause by WP-Rocket. It works great with WP-Rocket as document mentions. uwolf Technical HelpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2022 at 11:15am   2 Most recent comment from PenciDesign Supporter:Hi,You've set the background color for the paragraph text on the Elementor Global Settings, please follow the document here to reset it to transparent: https://elementor.com/help/theme-style-glob ...