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Public Tickets

lindakkonde homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2022 at 3:59pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Speed Optimization → Optimize CSS: turn on the "Create Critical CSS " option,2. Go to dashboard → Pages: search the page name "Soledad_Home" then ch ... iviaggidimichele the mobile version does not work wellClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2022 at 3:34pm   4 Most recent comment from PenciDesign Supporter:Hi,Soledad already included the PageSpeed Optimization feature, please follow the document here to understand how to config it: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRega ... madelynharris93 Help w/ Mobile Site - Featured Slider, Titles, ClickabilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2022 at 3:33pm   2 Most recent comment from PenciDesign Supporter:Hi,1. You can create a featured slider style for each device with the Elementor Page Builder, please read the document detail here: https://soledad.pencidesign.net/soledad-document/#homepage,2+3. Some ... eprcomunicazione bar customizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2022 at 10:21am   2 Most recent comment from PenciDesign Supporter:Hi,The current header of your site was built with the Penci Header Builder, so please go to your dashboard → Header Builder: click the "Edit with Penci Header Builder" on the current header layout & ... niwat59 About Design in MoblieClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2022 at 4:17am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → Optimize CSS: turn on the "Create Critical CSS" option, clear all the site cache then check again.Regards,PenciDesign. adamzalaznikdesign Messed up licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2022 at 11:55pm   2 Most recent comment from PenciDesign Supporter:Hi,I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer th ... freeman1974 recipe index pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2022 at 8:59am   4 Most recent comment from PenciDesign Supporter:Hi,Please send me more resource about your problem (screenshot of the settings, URL, ...)Regards,PenciDesign. bfeltman1 External RSS in Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2022 at 8:57am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, there is no way to show an RSS feed on the mega menu.Regards,PenciDesign. Larice-One Menu is duplicatingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2022 at 5:04am   3 Most recent comment from Larice-One:okay thanks Marsha Smith Footer Widget Display On Store Product PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2022 at 1:36am   3 Most recent comment from Marsha Smith:Hello,My apologies that I didn't try that before opening a ticket. The issue is resolved and this ticket can be closed.Thank you,Marsha Smith freeman1974 recipe pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2022 at 8:07pm   2 Most recent comment from freeman1974:sorry, please ignore. if i dont put content in the box's they disappear. All fixed. Larice-One About Me Circle SizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2022 at 4:54pm   4 Most recent comment from PenciDesign Supporter:Hi,On the About Me widget, Soledad already included the "Custom Max Width for About Me Image" option, just enter the width you want to display here.Regards,PenciDesign. andrewsgibson Website looks different in SafariClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2022 at 2:35pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media screen and (-webkit-min-device-pixel-ratio:0) {    .container.home-featured-boxes {     � ... andrewsgibson Reader view doesn't work in Vivaldi browserClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2022 at 2:26pm   2 Most recent comment from PenciDesign Supporter:Hi,Have you checked another site with this browser? Almost browsers working properly with Soledad, so this means this problem doesn't come from our theme. You should also check this issue with th ... mohamedSEO ​I have a problem with Penci Big Grid,Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2022 at 12:43pm   8 Most recent comment from PenciDesign Supporter:Hi,For the Ajax Filter, you should check the styling and loading animation on the Elementor preview screen only. The data loading needs to load a lot of system resources, so the browser may not respon ...