Public Tickets
masalamedia
post author - display, editClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 15, 2022 at 6:57pm
3
Most recent comment from masalamedia:Thank you very much for this guidance.
laugher
LCPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 15, 2022 at 9:48am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → General & Lazyload → and turn on the "Delay all images loading in the first screen to optimize LCP value" option.Regards,PenciDesi ...
ssdfdsfds
Playlist to the Home page?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 15, 2022 at 9:27am
9
Most recent comment from PenciDesign Supporter:Hi อภิภู ,Please create a new ticket with your site information, we'll check and send you a solution.Regards,PenciDesign.
gregory73
Cart refresh button inactiveClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 13, 2022 at 6:25pm
7
Most recent comment from gregory73:Thank you.
It works well.
Bests,
Gergely
sempre-audio
Problem with Borlabs CookieClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 13, 2022 at 5:19pm
9
Most recent comment from PenciDesign:Hi,We've released Soledad version 8.1.7 to fix this problem.Please update the theme to the latest version to solve it. Please do follow this guide to update the theme to the latest version.When y ...
lklevenhagen
featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 13, 2022 at 2:07am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 767px) { .pcsb-ft-o .penci-move-title-above:after { ...
sirio
Make Header icons (cart, wishlist, hamburger, search) and logo bigger on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2022 at 9:15pm
5
Most recent comment from sirio:thank you very much for helpingbest regardsSirio
drmandarvb
error screenClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2022 at 9:10pm
2
Most recent comment from drmandarvb:The issue is resolved. The server debug logs were enabled.Thanks
SPonzio
Wordpress post editorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2022 at 3:42pm
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please install and use the Classic Editor plugin here: https://wordpress.org/plugins/classic-editor/Regards,PenciDesign.
dovespring
LISCENSE EXTENSIONClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 11, 2022 at 5:16pm
2
Most recent comment from PenciDesign Supporter:Hi,For this case, you need to purchase a new Soledad license and then register it on the new site.Regards,PenciDesign.
laugher
ClsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 11, 2022 at 3:39pm
13
Most recent comment from PenciDesign Supporter:Hi,Thank you for letting me know about this. The problem with the ".wp-block-gallery.has-nested-images figure.wp-block-image figcaption" selector.Regards,PenciDesign.
tim-nieuwpoort
MembershipClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 11, 2022 at 8:37am
21
Most recent comment from PenciDesign Supporter:Hi,For this case, please use the Ultimate Member Plugins and User Bookmarks premium addon here: https://ultimatemember.com/extensions/user-bookmarks/Regards,PenciDesign.
Larice-One
HTML5 Missing tagsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 10, 2022 at 9:20pm
4
Most recent comment from PenciDesign Supporter:Hi,Google doesn't care how you structure your HTML tags. As long as you use a tag, appropriate meta tags, and link with tags, little of your HTML is going to change your SEO.
Google cares far ...
daniel_ghre
Get wishlist product title in variableClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 10, 2022 at 9:07pm
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version doesn't support any method to get this data.Regards,PenciDesign.
HayleyEy3
Customize Not WorkingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 10, 2022 at 12:26pm
8
Most recent comment from HayleyEy3:Hi there,It turns out it was a browser issue! All works on Chrome.Thanks for your help anyway.