Public Tickets
RudyMore
Paid membershipClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2022 at 3:42pm
3
Most recent comment from RudyMore:Thank you very much for your response! :)
RudyMore
Soledad Online Store Builder / digital productsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2022 at 3:42pm
3
Most recent comment from RudyMore:Thank you very much for your response! :)
lauramorenoropero
penci recipe/yoast seo and JAVASCRIPTClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2022 at 2:40am
4
Most recent comment from PenciDesign Supporter:Hi,1. You can ignore the message from the Yoast SEO, this is a false detective,2. Go to Appearance → Customize → Speed Optimization → Optimize CSS: turn on the "Disable Delay Loading Icon Fonts" ...
sigmaintel
DefaultkitClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2022 at 2:32am
2
Most recent comment from PenciDesign Supporter:Hi,Please read the document detail by Elementor here: https://elementor.com/help/learn-what-are-site-kits/Regards,PenciDesign.
Techalyzer
Mobile issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2022 at 2:29am
3
Most recent comment from PenciDesign Supporter:Hi,This is a problem with the Critical CSS cache. I've cleared all the Critical CSS & site cache, and now the font style loading correctly.Please check.Regards,PenciDesign.
laugher
LoadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2022 at 4:11pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Typography: change the default fonts then check again.Regards,PenciDesign.
sirio
header background opacity in transparent headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2022 at 3:58pm
2
Most recent comment from PenciDesign Supporter:Hi,You can customize the menu with an advance option by using our Header Builder. Please read the document detail here: https://soledad.pencidesign.net/soledad-document/#header-footer-builderRegards,P ...
canindia
License problem errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2022 at 3:06am
2
Most recent comment from PenciDesign Supporter:Hi,I've transferred your license code to the new domain.Please check & activate again.Regards,PenciDesign.
daniel_ghre
check if wishlist contains productsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2022 at 12:30am
12
Most recent comment from PenciDesign Supporter:Hi,Please add it to the page you've set as a wishlist.Regards,PenciDesign.
NavigatorZ
drop-down menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 19, 2022 at 3:38pm
3
Most recent comment from NavigatorZ:Thanks. this ticket can be closed.
Stinna
Print buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 19, 2022 at 2:39pm
2
Most recent comment from PenciDesign Supporter:Hi,Please install & use the Print-O-Matic plugin here: https://wordpress.org/plugins/print-o-matic/Regards,PenciDesign.
Techalyzer
Setting not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 19, 2022 at 9:48am
7
Most recent comment from Techalyzer:Ok, it's working now... weird. Maybe it had something to do with my Litespeed Object Cache being turned on, I had some issues with it causing huge RAM load on the webserver. No matter what settin ...
angemman
Mobile Sidebar No OutputClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 19, 2022 at 9:05am
11
Most recent comment from angemman:Found it! Thank you! Problem solved.
La-Ness Albert
Ideal featured image size for blog postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 19, 2022 at 8:21am
6
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → Custom Image Size for Featured Image: select "Full Size" here.Regards,PenciDesign.
cazkins
Head Not Appearing on MobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 18, 2022 at 11:24pm
2
Most recent comment from PenciDesign Supporter:Hi,Here is the screenshot on my iPad, please clear all the browser cache then check again:Regards,PenciDesign.