Public Tickets
marvinkhoo85
Change Sequence of Social IconsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 12, 2022 at 3:19pm
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support re-arrange the social icons. We'll add this feature in the future update.Regards,PenciDesign.
marvinkhoo85
Unable to import demo themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 12, 2022 at 2:00pm
3
Most recent comment from marvinkhoo85:Hi, I've managed to solve it by re-setting my site. Thanks.
PhilDufour
Category Page LayoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 12, 2022 at 12:44pm
6
Most recent comment from PenciDesign Supporter:Hi,If you want to highly customize the category/tag/... layout, you should use the Elementor Theme Builder. For more information, please read the document here: https://elementor.com/help/elementors-t ...
Gaby-Hormonen
slow website loading after last updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 12, 2022 at 10:50am
2
Most recent comment from PenciDesign Supporter:Hi,Since version 8.0.7, We've changed the optimization engine, so please make sure you've also updated Penci Shortcode & Performance to the latest version then follow the document here: http ...
manupkp
Can't customize the themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 12, 2022 at 10:39am
5
Most recent comment from manupkp:Actually the Gallery started working after deactivating and reactivating it. So, thank you again for a good support!Manu
La-Ness Albert
Where to find Container Width in CustomizerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 11, 2022 at 5:14pm
4
Most recent comment from PenciDesign Supporter:Hi,No. The default width is 1230px.Regards,PenciDesign.
Larice-One
Failled to Uninstall DemoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 11, 2022 at 9:03am
4
Most recent comment from PenciDesign Supporter:Hi,Please make sure you've installed and activate the Elementor plugin then check again.Regards,PenciDesign.
Mariana
Responsive Images???Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 10, 2022 at 6:32pm
2
Most recent comment from PenciDesign Supporter:Hi,About this question, please go to Appearance → Customize → Featured Slider → General: select the image size you want to display on mobile at the "Custom Image Size on Mobile" option field.The ...
balaji_profitcast
FaviconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 10, 2022 at 6:18pm
4
Most recent comment from PenciDesign Supporter:Hi,I've checked on my devices. The favicon now displays properly.Please clear all the browser cache then check again.Regards,PenciDesign.
AmetabT
loading on mobile the web siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 10, 2022 at 4:33pm
4
Most recent comment from PenciDesign Supporter:Hi,1. If you want to hide the logo, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
#navigation.header-6 #logo { display: none;}Logo frame as it is ...
ssdfdsfds
Post with full page screen?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 10, 2022 at 3:27pm
5
Most recent comment from ssdfdsfds:great!
littlepellizza
video block in main pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 8, 2022 at 4:05pm
9
Most recent comment from PenciDesign Supporter:Hi,If you want to add under the latest news or categories, you need to build your homepage with the Elementor/WPBakery plugin.Regards,PenciDesign.
tom5454
Change color text paragraphClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 8, 2022 at 12:31pm
3
Most recent comment from tom5454:Thank you I did not know these additional tools for customization there.it works.
Thank you for your quick response !
pierreto007
Alert Suspected exploit file with WPBakeryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 8, 2022 at 5:14am
3
Most recent comment from pierreto007:Thanks!
PhilDufour
Remove the title pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 7, 2022 at 5:39pm
3
Most recent comment from PhilDufour:Ok. Disable header to disable the page title . It´s done and it works ;)Thanks.