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Public Tickets

cherde Featured Images Not Loading (2)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 18, 2021 at 5:40pm   5 Most recent comment from cherde:I found the problem - and it was entirely caused by myself:In my child theme I was using a slightly modified version of content-list.php which is no longer working with the current version of soledad. ... Majicooo Social Icon Header and FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 17, 2021 at 12:10pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Social Media: you can enter/select the social media you want to display here.Regards,PenciDesign. MattMadsen I can not publish or view my article?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 17, 2021 at 10:40am   2 Most recent comment from MattMadsen:Never mind! I found a solution to that :) pmwikya Images Not ShowingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 17, 2021 at 9:30am   2 Most recent comment from PenciDesign Supporter:Hi, From Soledad version 8.0.7 - we added a new section/options inside Customize for help you can optimize the site speed - It's easier & better than before. The plugin Penci PageSpeed Optimizer ... nwnuyhs Theme translation file not updatedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 17, 2021 at 6:25am   4 Most recent comment from nwnuyhs:Thank you very much, I found this plug-in translation you recommended to be super useful balaji_profitcast Font and footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 16, 2021 at 5:40pm   15 Most recent comment from balaji_profitcast:Hi,Thank you. All the issues have been resolved. Really appreciate your patience in answering all my questions in a detailed and clear manner. Thank you once again for all the help.Regards ajghor No pictures loadedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 16, 2021 at 3:53pm   7 Most recent comment from ajghor:Hi,It's working now. Interestingly, I have already cleared the cache, but before reinstalling Penci Shrotcode...Anyway, thank you for your help.Great support as always! javisromo Imagenes no se carganClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 16, 2021 at 3:16pm   3 Most recent comment from javisromo:Gracias con la actualización del plugin, se ha solucionado. cryptersoft ProblemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 15, 2021 at 9:25pm   9 Most recent comment from cryptersoft:Thank you! bobradcliff Images Missing From WebSite After 8.0.8 UpgradeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 15, 2021 at 9:18pm   8 Most recent comment from bobradcliff:Thank you.  All seems to be working perfectly now. Elodie Image not loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 15, 2021 at 7:36pm   9 Most recent comment from PenciDesign Supporter:Hi @Douglas Cooper,Please create a new private ticket with a WordPress admin account.I'll check and help you config.Regards,PenciDesign. fioridizuccaimmagine Translate Shortcode pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 15, 2021 at 7:33pm   18 Most recent comment from PenciDesign Supporter:Hi,Yes. Just search all text with 'pencidesign' the replace it with 'penci-portfolio'.Regards,PenciDesign. amirfanaeian preconnecteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 15, 2021 at 2:57pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → Optimize CSS: uncheck to:Optimize Google FontsInline Google Fonts CSSRegards,PenciDesign. Elodie Breadcrumb errors in Search ConsoleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 15, 2021 at 2:11pm   3 Most recent comment from Elodie:This ticket can be closed, the problem is solved. mmmm1234 theme not installedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 15, 2021 at 7:32am   2 Most recent comment from PenciDesign Supporter:Hi, Please delete the Penci Soledad Demo Importer plugin then re-install it by going to Appearance → Install Plugins and trying again.Also, I recommend you update the theme to the latest version by ...