Public Tickets
francisstpierre
Sumo RewardsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 15, 2022 at 5:55pm
7
Most recent comment from francisstpierre:Thanks very much! The problem is solved!
Nello270
Live Preview not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 15, 2022 at 3:57pm
7
Most recent comment from Nello270:Hi, It seems most of the design functions only work if I activate the theme, so I took your advice and created a staging site (with UpDraftPlus). Thanks for your time.
sinanbardan
Mobile friendliness on GoogleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 15, 2022 at 3:24pm
2
Most recent comment from PenciDesign Supporter:Hi,Please send me some demo links from the report. I'll check and help you fix it.Regards,PenciDesign.
annaknt145
Sticky TopbarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 15, 2022 at 2:09pm
3
Most recent comment from annaknt145:AWESOME!Thanks again for the help.
annaknt145
Footer Social Icons Size on Mobile ViewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 15, 2022 at 12:49pm
3
Most recent comment from annaknt145:Perfect!Thank you very much.
interblendmedia
Woocommerce Bundle sellsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 15, 2022 at 11:29am
10
Most recent comment from PenciDesign Supporter:Hi @arvinshi,I've replied to your ticket.Please check.Regards,PenciDesign.
interblendmedia
Woocommerce Bundle sellsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 15, 2022 at 11:25am
8
Most recent comment from PenciDesign Supporter:Hi @arvinshi,I've replied to your ticket,Please check.Regards,PenciDesign.
Alexander_Fortes
Header Builder 404 ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 15, 2022 at 10:07am
9
Most recent comment from Alexander_Fortes:Hi,After reconfiguring the plugin I realized that the problem is not the plugin itself but the firewall configuration. I had enabled "Deny Bad Query Strings" in the firewall configuration. When it is ...
sueno20
WoocommerceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 15, 2022 at 1:05am
2
Most recent comment from PenciDesign Supporter:Hi,Soledad is fully compatible with the WooCommerce plugin, please send me a widget that is not compatible with my theme.About your attachment screenshot: please read the notice of Elementor correctly ...
miraizhan
Sidebar Widget Heading StyleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 14, 2022 at 5:41pm
5
Most recent comment from miraizhan:Thank you!
tainabueno
MigrateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 14, 2022 at 4:51pm
3
Most recent comment from tainabueno:Thanks!
leoyipenvato
featured slider style 2Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 14, 2022 at 3:39pm
3
Most recent comment from leoyipenvato:Well noted. Thank you.
RudyMore
License issue when migrating a siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 14, 2022 at 3:18pm
5
Most recent comment from PenciDesign Supporter:Hi @tainabueno,I've replied to your ticket.Please check.Regards,PenciDesign.
sueno20
Urgent (footer font)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 14, 2022 at 11:57am
2
Most recent comment from PenciDesign Supporter:Hi,The problem because you've set the font size on Elementor Global style, please follow this document to modify/remove this setting: https://elementor.com/help/global-fonts/Regards,PenciDesign.
kpsathas
Increase tablet breakpoint resolutionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 13, 2022 at 5:08pm
17
Most recent comment from kpsathas:It works fine now.Thanks once more for the great support!