Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

dukefung94 Remove the main bar on MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2021 at 6:58am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 767px) {    #header .inner-header.penci-header-second {       ... Carmis Default ColorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2021 at 11:43am   2 Most recent comment from PenciDesign Supporter:Hi,This is a WordPress Gutenberg color palette. Please follow the document detail here to create your own colors: https://webdesign.tutsplus.com/tutorials/create-custom-color-palettes-in-wordpress-gut ... littlepellizza probleme with edgeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2021 at 5:29pm   5 Most recent comment from littlepellizza:thx Andres Navarro Core Web VitalsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2021 at 4:08pm   4 Most recent comment from PenciDesign Supporter:Hi,About this issue, please delete the Penci Shortcode & Performance plugin then re-install it by going to Appearance → Install Plugins.Regards,PenciDesign. Stinna Photo errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2021 at 10:25am   5 Most recent comment from Stinna:Hi, thank you so much! Have a nice day.  Stinna Open Graph ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2021 at 9:51am   2 Most recent comment from PenciDesign Supporter:Hi,Please clear all the WP-Rocket cache then check again on Ahrefs.1. All the Open Graph of your site was generated by the Yoast SEO plugin, Soledad doesn't modify this content,2. I've check ... shanetbarclay Product Gallery Secondary Slides Do Not Work on MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2021 at 5:08pm   3 Most recent comment from shanetbarclay:Great! Thanks for the solution. My issue has been fixed now.  amirfanaeian Install plug inClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2021 at 4:35pm   17 Most recent comment from PenciDesign:Hi,Yes, I see. It's updated.Thank you so much for thatBest Regards,PenciDesign Gaby-Hormonen some photos dont appear anymore after newest updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2021 at 1:22pm   21 Most recent comment from Gaby-Hormonen:Thank you it works now! my google mobile score is 72 now but that is because i directly want to show my header with menu and search icon and the slider with text overlay i think! Heroes04 Menu Doesn't show on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2021 at 12:39pm   8 Most recent comment from Michaelgimm:Thank you. I sent you an email now.Kind regardsMichael onuroztrr page top designClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2021 at 11:17am   4 Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account in a PRIVATE reply. I'll create an example page for you.Regards,PenciDesign. cmlf PHP versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2021 at 10:41am   3 Most recent comment from cmlf:OK. Thank you!You can close the ticket. maciek_l Penci Featured Slider appearance problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2021 at 2:40am   12 Most recent comment from PenciDesign Supporter:Hi,About the transition/image issue, please wait for me to fix it in the future update. Because this modification needs to change a lot of JS files.Regards,PenciDesign. maciek_l Hidden menu on the mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 8, 2021 at 8:09pm   13 Most recent comment from Michaelgimm:I have same issue. Menu is not loading correctly. It only shows when scrolling. snailsau Unable to create sticky header with difference text colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 8, 2021 at 5:02pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Logo & Header: - You can change the color for Normal at Colors for Transparent Header - Change the color for the Sticky at Colors section.If you want to g ...