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Public Tickets

tim-nieuwpoort Update WP and themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2021 at 10:51am   3 Most recent comment from tim-nieuwpoort:Thanks! Guido Devos Use Music ManClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2021 at 9:46am   2 Most recent comment from PenciDesign:Hi,As I can see you've lost the customization data.Have you used the child theme before? If yes, let activate again the child theme.Best Regards,PenciDesign Guido Devos Use Soledad Music ManClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2021 at 2:50pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to site dashboard → WooCommerce → Settings → Payment: select Direct bank transfer then fills out your information here.Regards,PenciDesign. jimfarg insert icon in menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2021 at 10:28am   7 Most recent comment from jimfarg:thank you rajkumaar Sidebar & bannerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2021 at 6:07am   2 Most recent comment from PenciDesign Supporter:Hi,1. Your home page was built with the Elementor page builder plugin, so please edit the sidebar area by editing this page with Elementor, 2. Please go to Appearance → Customize → Logo & Header � ... graduatetacoma error code on event carousalClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2021 at 1:46am   2 Most recent comment from PenciDesign:Hi,As you can see on the warning message - it's an issue with the plugin "The Events Calendar"You can contact the author of this plugin and ask them about this.One other solution is to disable th ... Dani Categories in mega menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 24, 2021 at 12:21pm   4 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support displaying child category as the row instead of columns, We'll consider and try to implement this feature in the future updat ... Guido Devos Use of Music ManClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 24, 2021 at 9:49am   2 Most recent comment from PenciDesign Supporter:Hi,Please remove the Menu items visibility control then install the If menu plugin here: https://wordpress.org/plugins/if-menu/You can add multi display conditions by using this plugin for the menu it ... pinvestaw unable to upload missing cssClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 24, 2021 at 1:25am   2 Most recent comment from PenciDesign Supporter:Hi,The problem because you've uploaded the wrong theme file, please extract the zip file, find and file name "soledad.zip" then upload it again.You can read the detailed document here: https://so ... fra18 Critical CSS Tool Multiple WebsitesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 23, 2021 at 5:11pm   3 Most recent comment from fra18:WOW I opened the ticket exactly 3 minutes ago!Thank you so much for the quick reply! ;) ferdychan header mobile version search buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 23, 2021 at 3:30pm   5 Most recent comment from ferdychan:noted and thanks. i hope this bug will fixed on the next version Guido Devos Use of Music ManClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 23, 2021 at 10:30am   2 Most recent comment from PenciDesign Supporter:Hi, Please install the If Menu – Visibility control for Menu Items plugin here: https://wordpress.org/plugins/if-menu/. You can edit the menu item display for visitors & admin. For more information, ... fabiobaccaglioni Problems with stylesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 23, 2021 at 3:42am   5 Most recent comment from fabiobaccaglioni:great, i think i understand wha'ts going on, if you made some changes you need to delete cache, the browser cache keeps some CSS file cached and did not reload when you make some changes. Thanks! ... freshde Post template twice in the DashboardClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2021 at 8:49pm   11 Most recent comment from PenciDesign Supporter:Hi,1. I've logged in to your site. This option display properly on the Customize settings:2. Please consider deactivate all the plugin come with other themes.Regards,PenciDesign. Guido Devos Gebruik Soledad thema Music bandClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2021 at 3:30pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Widgets: remove/edit these widgets on the Main Sidebar widget area.Regards,PenciDesign.