Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

msutyler2 Mobile Menu - HamburgerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 5:33am   5 Most recent comment from PenciDesign:Hi @carla,If you can't create a new ticket, you can send us an email via our contact formBest Regards,PenciDesign frankmatthewpowell Images Not LoadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 1:41am   7 Most recent comment from PenciDesign:Hi,I can see it works fine - check this image: http://prntscr.com/1y84fbqAnd it's lazyloading images, if you don't want to use it, you can disable it via Customize > Speed Optimization > Ge ... Dani How to use product brands?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2021 at 11:36am   2 Most recent comment from PenciDesign Supporter:Hi,Before you want to use the Elementor Product Brand, you need to create a new product attribute for Branding by following these steps:1. Going to Product → Attributes, add new Attributes with Type ... freshde Suddenly the layout got corruptedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2021 at 8:57pm   2 Most recent comment from freshde:Hey Team,I've solved the issue. So please leave this ticket completed.I don't want to waste your time anyway.Thanks as always. tim-nieuwpoort Widget sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2021 at 1:48pm   4 Most recent comment from PenciDesign:Hi,Yeah, of course, our theme is compatible with the new block widgets from WordPress.That's why I said with you check with the plugins you're using - it seems you're using a plugin tha ... buenaoferta Tag CloudClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2021 at 8:53am   2 Most recent comment from PenciDesign:Hi,You can do that by installing & activating plugin "Classic Widgets"After that, you can go to Appearance > Widgets > drag & drop widget "Tag Clound" to "Main Sidebar" and setup it.Best Regards,Penci ... Dani Determine which social medias in Latest Post ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2021 at 12:35pm   2 Most recent comment from PenciDesign:Hi,You can control it via Customize > General > Post Like & Social SharingBest Regards,PenciDesign Kohey S At the bottom of the article, about the "previous post" and "next post" settingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2021 at 5:29pm   3 Most recent comment from Kohey S:thanks! Kohey S How can I change the font size of "Banner Text for 1st Banner:"?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2021 at 12:04pm   3 Most recent comment from Kohey S:thanks!! iremsevik Mobile appearance issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2021 at 9:18am   2 Most recent comment from PenciDesign Supporter:Hi,About your issue, please clear the site cache & mobile browser cache then check again.I've checked your site on my device, the text is white on mobile.Regards,PenciDesign. colorsnack Weird message - deprecatedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2021 at 12:34am   6 Most recent comment from PenciDesign:Hi,As I see you're using Customize to config the homepage, so you can use the header signup form to display the banner below the slider. Please do follow steps:1/ Go to Appearance > Widgets > dra ... ribeirobrunno I want to set up the Memories Menu inside my websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2021 at 12:29am   4 Most recent comment from PenciDesign Supporter:Hi,Please read our document carefully. You should select the categories you want to display as Mega Menu on the parent menu item.Following your screenshot: you've not selected anything as the Meg ... LazyBit uppercase on Footer Widget Titles​Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 29, 2021 at 5:12pm   3 Most recent comment from LazyBit:Hi,Works, thank you. Kohey S About editing permalinks on fixed pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 29, 2021 at 4:20pm   3 Most recent comment from Kohey S:thanks! Kohey S topic path name changeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 29, 2021 at 10:29am   3 Most recent comment from Kohey S:thanks!!