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Public Tickets

LucNAROLLES NAROLLES Header / elementor proClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 20, 2021 at 9:37am   12 Most recent comment from PenciDesign Supporter:Hi,Soledad theme is fully compatible with Elementor & Elementor PRO plugin.If you can't config some elements or features, please send me detail of the problem, I'll try to help you.Regards,P ... sanjivp99 Search Icon not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 20, 2021 at 7:43am   2 Most recent comment from PenciDesign:Hi, Since you're using a child theme, you need to backup your changes on the current header.php file. After that, copy all the codes from the header.php file from the parent theme of the latest v ... algottt tag or labelsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 20, 2021 at 5:20am   2 Most recent comment from PenciDesign Supporter:Hi,This is a standard feature of WordPress and of course, Soledad supports displaying it.You can show this tag by going to Appearance → Widgets: select Tag Cloud then assign it into the widget area ... Kohey S The method of posting suddenly changedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2021 at 6:14pm   3 Most recent comment from Kohey S:A plugin called Advanced Custom Fields was influential, thank you algottt How to adjust the overlay content box styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2021 at 1:00pm   2 Most recent comment from PenciDesign:Hi,1/ If you want to remove the overlay, please add more this code to Customize > Custom CSS: .penci-overlay-over:before{ opacity: 0 !important; } 2/ If you want to remove the borders, please add more ... gregory73 Style for contact formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2021 at 8:33am   4 Most recent comment from PenciDesign Supporter:Hi,All the field with the black text on this form is not a placeholder text, this is a predefine value, so can't change this color.Regards,PenciDesign. camillestmartin Formatting QuestionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2021 at 3:26am   12 Most recent comment from PenciDesign Supporter:Hi,Please install the Classic Widget plugin here: https://wordpress.org/plugins/classic-widgets/ then try to reload the widgets page again. This plugin will help you revert the new widget page UI to t ... algottt vertical nav menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2021 at 8:25pm   2 Most recent comment from PenciDesign Supporter:Hi,Yes. Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-vernav-toggle {    background-color: var(--pcaccent-cl);}.penci-vernav-toggle i {    t ... habbsmedia Stretched feature imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2021 at 9:56am   9 Most recent comment from jay1018:Removed ShortPixel and install EWWW. Everything is good now.Thanks 😃 E128 Embeding a YouTube PlaylistClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2021 at 7:31am   5 Most recent comment from giaiotti:Opps! sorry i was confused from the name of it!SorryAG johncarnegie Can't update theme automaticallyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2021 at 4:29am   6 Most recent comment from PenciDesign:Hi,We've tested our theme on my testing site and I can go update normally.I've checked the settings on your site and I see it's correct. So, please check points below:1/ Make sure you&# ... algottt widget editClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2021 at 10:44am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Widgets: remove all widgets locate in Sidebar Hamburger Widgets Below Menu.Regards,PenciDesign. Paxos Magazine click soundClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2021 at 1:52am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently, this theme doesn't support this feature.Best Regards,PenciDesign Angela Ferreira de Sobral Installation of a new demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 16, 2021 at 9:10am   2 Most recent comment from PenciDesign:Hi,If so, I recommend you using plugin Customizer Reset to reset all customization data to default.After that, run the import demo with "Import Demo Style" only - don't check to "Import Demo Cont ... LazyBit Selectively Disable Lazy LoadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 16, 2021 at 3:30am   6 Most recent comment from PenciDesign Supporter:Hi,Thank you for your suggestion. We never stop improving our product and consider adding this feature in the future update.Regards,PenciDesign.