Public Tickets
madik1986
Cannot see the article images after the update in the main navClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 19, 2022 at 4:28am
4
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, all the articles & images displayed properly, you can check the screenshot below:You should clear all the browser cache then check again.Regards,PenciDesign.
ccannes
Static SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 19, 2022 at 4:24am
14
Most recent comment from PenciDesign Supporter:Hi,About the color you want to change, you need to go to the dashboard → Penci Slider: select the Slides you want to change then modify the Slide Settings like the screenshot below:If you want to ch ...
heinbr
Social Media Under PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2022 at 10:27pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Like Posts & Social Sharing: you can turn on/off the social share icon here.Regards,PenciDesign.
Rferris
Shop Template confClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2022 at 10:24pm
4
Most recent comment from PenciDesign Supporter:Hi,About this case, you need to refresh the Elementor page then try to import again.Regards,PenciDesign.
Chris Bryce
Big Grid filteringClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2022 at 1:50pm
4
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support showing the tag filtering for Big Grid on the front-end. We'll consider adding this feature on the future theme update.Regard ...
Chris Bryce
Penci Big Grid Post LoadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2022 at 1:04pm
5
Most recent comment from PenciDesign Supporter:Hi,You can also add the post tag on Query Based Posts → Include Tags.Regards,PenciDesign.
ccannes
TestimonialsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2022 at 11:09am
2
Most recent comment from ccannes:Never mind I figured it out :) Thanks.
Carlo Borja
How can I remove the underline when hovering on a link?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2022 at 7:51am
3
Most recent comment from Carlo Borja:Thank you! That worked.
ccannes
No widgets displaying in widget areaClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2022 at 6:31am
7
Most recent comment from ccannes:Never mind I fixed the sign-up opt-in. All sorted. Thank you so much :) You are the BEST!
ccannes
Can't Update Theme - No WidgetsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2022 at 6:17am
8
Most recent comment from PenciDesign Supporter:Hi,I've updated your site to the latest version of Soledad and other plugins.Please check.Regards,PenciDesign.
ccannes
Posts Page Won't DisplayClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2022 at 3:45am
3
Most recent comment from ccannes:Thank you very much! All fixed :) Cheers, Christina
idovo
Modern Tech post template problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2022 at 2:38am
3
Most recent comment from idovo:Excellent! Thank you.
dorkaholics
Website Timing OutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2022 at 1:36am
6
Most recent comment from PenciDesign Supporter:Hi @dorkaholics,Please create a new private ticket with your WordPress admin account. I'll check and send you a quick solution.
Regards,PenciDesign.
Lars
Force page margin on desktop (or at all)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2022 at 4:29pm
7
Most recent comment from Lars:Thanks, yes it was a caching problem - adding a query string ie ?asdf=asdf to the URL fixed it and made the margin appeared.Many thanks for excellent support.
yinsin
Mega Menu appear double categoriesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2022 at 4:24pm
2
Most recent comment from PenciDesign Supporter:Hi,1. The content of the mega menu display is based on the Penci Block or child category of the main menu item. You can read the document here: https://soledad.pencidesign.net/soledad-document/#menu2. ...