Public Tickets
jennyelisabeth
Post layout and font customizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 18, 2021 at 10:18am
5
Most recent comment from jennyelisabeth:Sorry for the late reply, thanks for your help! This ticket can now be closed :)
hieuonmic
Transfer licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 17, 2021 at 3:53pm
2
Most recent comment from PenciDesign:Hi,Yeah, you can do that. Before activating the theme on the new site, let's deactivate & remove the theme on your old site.Best Regards,PenciDesign
vbunyadzade
issue with categoriesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 17, 2021 at 3:52pm
2
Most recent comment from PenciDesign:Hi,Yeah, you need to change the permalink structure via Dashboard > Settings > Permalinks > select "Post Name" > and click "Save Changes"Best Regards,PenciDesign
soulsontheroad
How to create a transparent header over posts photos sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 17, 2021 at 8:05am
14
Most recent comment from soulsontheroad:Thanks a lot, I fixed it!I keep on going with the setting and, if needed and if you can keep the ticket open, I will ask you some help again.Have a nice day,Claudia
egandesign
Cannot change color of text for "Previous Post" and "Leave a comment"Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 17, 2021 at 3:09am
3
Most recent comment from PenciDesign:YeahWhen you change between light & dark layout, you should change colors for places doesn't have good colors.Best Regards,PenciDesign
wanderlustingheart
Formatting issuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 17, 2021 at 2:40am
2
Most recent comment from PenciDesign:Hi,1/ That's not a bug - this issue caused by you've selected to display "align-wide" for elements inside your page. When you selected "align-wide" - it auto-resize to full width 100% with t ...
RestlessInTexas
Instagram FooterClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 16, 2021 at 4:20pm
3
Most recent comment from RestlessInTexas:Ok. Thank you. It's working now. Now it will take some time to Activate plugins one at a time and see what caused the issues.
ofcandogan
Choosing a layout for homepage from demoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 16, 2021 at 2:23am
4
Most recent comment from PenciDesign:Hi,Ahh, I see you're using Elementor to config the homepage. If so, please check this video tutorial to know how to config your site by using Elementor.Best Regards,PenciDesign
tim-nieuwpoort
Pin buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2021 at 2:48pm
3
Most recent comment from tim-nieuwpoort:OK thanks!
grandiaseh
Display problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2021 at 2:07pm
2
Most recent comment from PenciDesign:Hi,I think you can give it a try to see it works or notYou can try to change a text > publish it > and check again the page on anonymous browsers.Best Regards,PenciDesign
wowiwalkers
CLS problemsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2021 at 1:16pm
4
Most recent comment from wowiwalkers:Good to hear! I added the code in my CSS and it certainly helped on CLS for my sliders.Thank you :)
zoomkite
conflict pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2021 at 12:42pm
5
Most recent comment from PenciDesign:Hi,It seems your support is expired, so you can't create a new ticket - please renew the support to keep support from us.And yes - the page cache from W3 Total Cache will cache everything as HTM ...
MyNameIsKingdom
RSS feed won't verifyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2021 at 2:52am
5
Most recent comment from PenciDesign:Hi,Your Feed URL is not correct, it should be:https://ruttgaizer.com/index.php/podcast/feed/and https://ruttgaizer.com/index.php/podcast/handsomegeniusclub/feed/Best Regards,PenciDesign
shirleydt
add google adsense code into recipe cardClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2021 at 2:30am
5
Most recent comment from shirleydt:Got it. Thank you anyway!
jasii2bombiie
remove sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2021 at 2:01am
2
Most recent comment from PenciDesign:Hi,By default, the sidebar for BuddyPress profiles will follow the sidebar for single post pages.If you just want to remove sidebar for BuddyPress profiles, you can try add more this code to Customize ...